Marco Tiggelaar

Hi Marco, Some help please, when adding dkim txt records ie mail._domainkey it adds the records to the dns zone and creates a _domainkey subfolder with the mail txt record in the dnszone, but these subdomain...

Hi guys, Is there a way to add information into solidcp pages, ie I would like to add 2 lines of text into the user account edit/create page where i can setup or show the user the server settings to use,...

Hi, Ok I edited this post, as this will be more highlighting than my message before. 🙂 I went through everything in the dbs and compared accounts settings etc and could not find anything specific that...

Hi Trevor, The 2 logs that I provided links to are the only errors that come up, If I clear out the logs and then try create or update the email that is the one and only error that is generated. ...

Trevor, I have given you the full logs, what you see here in the log files i have supplied links to and in the post is only what is in the log that is the full log. If I clear the log, that is the only...

Hi Treveor any further help here would be appreciated my clients are bitchin at me 😉

You cant from solidcp initially, it requires that the website is public and running on port 80 to authenticate first before it creates the sites. The issue is you could add your subdomain of your portal...

Hi Trevor, im a bit confused here, this looks like this runs against the smartermail server. Am I correct in saying that. My confusion is there are no users create so how can I run this against a user...

Trevor a bit more info that can maybe help you. If I try create an account on the server with verbose logging going and it fails, it seems as if it is running a processto check if the account exists....

after further investigation I can say the following : 1) Not all reseller or client packages see this issue, ie some can add email accounts whilst others cant. Not specific to old or new accounts as well....

The weird part is it only is happening when creating a mail account, if you create an alias, or a mail list, it adds the mail domain to the smartermail server and creates the alias or list no issues, so...

Yes we have a virtual server with 12 vps added into it.

Hi, it is smartermail that we are using. the only info in the audit file is these 2 entries, the first one is for all users on the server and the second is when we try create a user. There is no other...

Hi, Dont want to sound stupid here, but this has really got me confused. I have assigned ip addresses under the configuration to the vps external network list. If I then goto the ip address list and view...

any feedback ion this issue ? My clients are crying they cant create accounts..

Thanks trevor this sorted out the db access issues.

the stored procedure that generates this error is "gethostingplans", it calls a function namely  dbo.CheckActorParentPackageRights  is this not where the issue is ? IF dbo.CheckActorParentPackageRights(@ActorID,...

This is urgent. Since upgrading to 1.4.4 we are experiencing multiple issues. The accessing of mysql server is a MAJOR Issue. And I have just had a reseller tell me he cant add email accounts to a user...

that dll you used is for the 1.4.4 version. I would maybe reccomend upgrading to 1.4.4, what version is your enterprise server, and portal server ?

WE created a brand new server running mysql 5.6 added it to the solidcp system, can get all the rest working, same issue with cannot authenticate to the server, and also same issue with the 1.4.4 client...