i using 1.4.2 on windows 2019 and mailenable as mail server.
when a user created by WHMCS , first mail account created automatically perfect . but after it , user can not add any more new mail account himself and in audit log i get below error , but in the same situation , reseller can add more mail account for same user.
Disabling “Disable Mailbox Size Edit” fixed the problem for now, so I’ll wait for an official update.
This seems to be the same issue here – https://solidcp.com/forum/question/mailbox-issue/
Fix is apparently in 1.4.5beta, so I’ll search how to obtain that.
I’ve now encountered the exact same problem with a user on SolidCP with MailEnable. As an admin I can add/change users no problem, but with their user account they’re getting “You are not allowed to access this package”: It’s the exact same error message as Trevor posted with a screenshot earlier
I’m already using 1.4.4 so an upgrade isn’t going to fix it.
You can find the error codes at https://solidcp.com/uncategorized/solidcp-error-codes/ .
You appears to have ERROR_FTP_RESOURCE_QUOTA_LIMIT = -802;
I would check the hosting plan for FTP and ensure accounts can be created.
I upgarde 1.4.2 to 1.4.3 using powersell automatically.
now there happened a new issue , a below screenshot , create new user give oute error from whmcs , but suspend and delete and … is ok .
good news is that the problem of creating mail by end user is ok now
how can i solve whmcs crating new user above error?
I did not upgrade DB manual yet . i want to show error again before updating to help improve solidcp if there is a bug .
do you advise to upgrade db now?
Creating web site is ok , end user can add and delete website himself
Ok that’s interesting that its still an issue on a new user.
Can they create websites with no problems?
Did you try the DB manual upgrade?
i created it just now in solidcp directly ( not using whmcs ) and login as end user and try to add mail account , all information form for new mail entered correctly and then click on create , no things happend and no new account show to user , but in the audit log i gave above error .
Hi The screenshot is fine with the complete error.
Can you tell me if this is on a brand new user account you have just created in SolidCP to test?
unfortunately it does not allowed me to send using copy paste in your forum , then i using screen shot method hopply it will be useful :
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