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Adding Contact to Global Address List email error

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Posts: 23
Topic starter
(@pushitsolutions)
Eminent Member
Joined: 8 years ago

See below pic adding a contact to serveradmin Companyname Exch2016_Base Hosted Organizations DomainName Contacts

works but when you pull up the new contact added in the Global Address Book on outlook or OWA and want to add that contact to your personal contact list the email is not test@test.com but test@DomainName.com,  in which the DomainName is equial to the company domain name you are hosting on Exchange 2016

and this is was it looks like when adding that contact to your personal contacts, it shows the email address associated with the domain you are hosting and not the domain you put in for the contact email.

8 Replies
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

Exchange contacts is technically a form of "forward" in exchange it self.

It basically makes the contact with the name  contact@myexchangedomain.com --> contact@theirdomain.com (this is simply how Exchange handles contacts, it would do the same if you make them in ECP where it would use your default AD Domain behind the @).

This is generally used not for address book purpouses but for getting exchange permissions such as calendar access or distribution list members and so on.

Regards,

Marco

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Posts: 23
Topic starter
(@pushitsolutions)
Eminent Member
Joined: 8 years ago

How do we add contacts that are globally accessable then? The idea is to add a couple of contacts that everyone in the domain can look up an add to their personal address book if wanted.

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Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

The best recommended way to achieve this is by using a Public Folder.

A good howto can be found here:  https://www.cogmotive.com/blog/office-365-tips/create-a-company-shared-contacts-folder-in-office-365

Even though the howto is written for office 365 it works pretty much the same for Exchange 2013 / 2016 with outlook.

Just make sure you create the public folder inside SolidCP, assign the rights using SolidCP and then follow the outlook steps as in the manual.

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Posts: 23
Topic starter
(@pushitsolutions)
Eminent Member
Joined: 8 years ago

This is a contact i created in exchange ecp directly.

This is the same contact i created in SolidCP under same organization

When created under solidCP the wrong domain shows up at primary email address.  Any quick fix in the enterprise/server end?

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