See below pic adding a contact to serveradmin\ Companyname\ Exch2016_Base\ Hosted Organizations\ DomainName \ Contacts
works but when you pull up the new contact added in the Global Address Book on outlook or OWA and want to add that contact to your personal contact list the email is not email@example.com but test@DomainName.com, in which the DomainName is equial to the company domain name you are hosting on Exchange 2016
and this is was it looks like when adding that contact to your personal contacts, it shows the email address associated with the domain you are hosting and not the domain you put in for the contact email.
The reason why solidcp adds it like that is for segregation aswell as “unique” contacts (even though you have for example 5x same contact in different organizations).
The main important setting here is “External email address: ” which is the actual email of the user.
The rest is just how to reach the contact within the organization.
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