Backup and restorat...
 
Notifications
Clear all

Backup and restoration of a customers space

14 Posts
4 Users
0 Likes
3,133 Views
Posts: 234
Topic starter
(@hxkd)
Reputable Member
Joined: 7 years ago

Hi Guys,

Ok so

I decided to begin testing certain aspects of the cp, and the first thing is the backing up and restoring of a customers spaces. I had a customer that was setup, had installed wordpress on it, with a db, no ftp user, no mail, basically just the website, I ran a backup from the customers spaces location, this worked fine and created the backup 100%.

I then deleted the space, and then recreated the space with the same name, etc. I copied the backup to the backup folder ans then proceeded to run the restore, it asked for the file, I selected it and then the backup began. 3 seconds later the backup says its completed, no errors or anything. But investigating further no websites were restored, n dbs were restored either.

I opened the file with winrar and I can see all the database backups, and website files, etc, so the file is ok, but the restore was a no go.

Am I under the wrong impression or did I do something wrong, I am under the impression if a backup of a space is created, the restore from a backup would or should populate the system back to the way it was prior ?

13 Replies
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hmm, thats funny i actually never tested that.

It should be possible to restore.

Can you test 2 scenarios for me?

  1. New space with no provisioning (so all checkboxes disabled, no domain, no nothing) and then try and import the backup (make sure the domain / websites etc thats in the backup do not exist in the system somewhere else)
  2. New space with provisioning (so domain, website, etc is created as the backup used to have) then restore backup.

I assume one of the 2 scenario's should work, but that being said i agree that we should improve the backup and restore features in the near future, as it seems quite widely asked for and used, yet i don't think the current implementation is great.

Regards,

Marco

Reply
Posts: 234
Topic starter
(@hxkd)
Reputable Member
Joined: 7 years ago

Hi Marco,

I tried both options and both the restore takes like 2 secs, says it completed fine, but nothing is created or restored.

This is a major requirement for us, without this working makes solidcp not viable option for us until it is.

Reply
Posts: 234
Topic starter
(@hxkd)
Reputable Member
Joined: 7 years ago

Ok After trying again, I tried deleting the website or resources in the space and then restoring that works fine, but if you delete the space and recreate it with the same name and try restore it says complete but takes 0 seconds and nothing is restored, does the backup keep a db entry id or something that differs when it is recreated maybe ?

Reply
Posts: 234
Topic starter
(@hxkd)
Reputable Member
Joined: 7 years ago

Ok after backing up and recreating the same plan and backing up again, it seems it is down to the fact that the space id differs. ie the first space is id 100 and when you delete it and recreate it the space id is recreated with a new id, if you then edit the backupcatalog file and change the ids to the new spaces id it runs and restores.

Surely this id number should be automatically picked up when you open the space and select to restore the backup, ie ignore the id in the backup and use the selected spaces id instead. This will allow you to restore the backup to a different space, so as to allow a user to move his websites between spaces surely ?

Reply
Page 1 / 3
Share: