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Can only create one MailEnable mailbo

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Posts: 20
Topic starter
(@qtrop)
Eminent Member
Joined: 7 years ago

Bringing up a new mailenable server.  Created a new customer, added a new mailbox. went fine

Tried to create another one and it no longer shows the domain in the dropdown under Create New Mailbox

Mailbox limit in plan is Unlimited

Nothing in audit log of course as you can execute the create mailbox

Solidcp 1.4.2

mailenable 10.18 enterprise

thanks

Mike

4 Replies
Posts: 1456
Admin
(@trobinson)
Noble Member
Joined: 8 years ago

Hello,

Does it show any domain in the drop down or is the blank? If you can provide a screenshot it could be useful.

Thanks,

Trevor

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Posts: 20
Topic starter
(@qtrop)
Eminent Member
Joined: 7 years ago

Hi Trevor

on the first pass it shows the  domain in the dropdown, after creating the first mailbox

Then when you try to create the next mailbox it does not display any domains(just the word Select)Nothing really to show in a screenshot  So you cant create anything

I did verify that I can create a second mailbox using the MailEnable  Manager(just to make sure)

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Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

I tried it on my own environment but i could not reproduce this.

Is your domain listed as an Email domain?

still got enough space available in the hosting plan?

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Posts: 20
Topic starter
(@qtrop)
Eminent Member
Joined: 7 years ago

yep it creates the domain on the first mailbox entry, plan is set to unlimited mailboxes

So I Just tried it on one of the other domains and a second mailbox is created. SO I'll look further into this entry and see what I can find

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