Hi,
I'm changing the mailbox plan on some of the users to change their mailbox quota but it does not change the actual mailbox quota on the mailbox itself. The mailbox plan shows the correct setting but the mailbox size underneath it shows the old quota and also on the exchange the quota is still the old one..
Thanks
Bora
Hello,
This is generally caused when the Hosting plan OR Mailbox plan does not have :
"Recoverable Items Storage per Organization, MB:"
This value has to be set to 6144 or higher.
If it's 0 or unlimited Exchange powershell command will error out with an result that the new quota's never get applied in Exchange it self.
Do note in general you should leave litigation hold off (even with these values filled in).
Regards,
Marco
Hi Marco,
I've checked both settings and they are same as you told. The setting on the hosting plan is unlimited and on the mailbox plan it is 6144 mb.
But the strange thing is I've checked the ExchangeMailboxPlans table on the database and the RecoverableItemsSpace is 0 altough it is set to 6144mb. When I manually set it to 6144 everything works fine. I also created a new mailboxplan to double check and I attached the screenshot of this test mailboxplan.
the id of the mailboxplan is 33 on the table
Thanks,
Bora
Hmm thats an odd one.
I must say i normally also set the Hosting plan not on unlimited but 6144.
Normally aslong as both are set to 6144 it should work without database modifications needed.
But it's an odd one that your DB Settings didn't adjust properly.
Is this under a serveradmin, reseller, or normal user?
I created the mailbox plan as serveradmin.
Hi Marco,
any updates on this one?
Thanks
