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Delete service from WHMCS not synced

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3 Users
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Posts: 103
Topic starter
(@boushehri)
Estimable Member
Joined: 5 years ago

Hello

i install SolidCP and WHMCS 7.7.1

trying to buy a service from wmhcs and every thing is ok and user was created as expected on SolidCP .

The problem is , when i delete service from WHMCS panel from user account , no information and content was delete on solidCP and user can login yet to solidCP and continue to use his hosting plan. i expected WHMCS and SoliCP be synchronized on deleting , suspending and ...

How can i solve this problem? and will it be happened for other action such suspending and .... actions?

Best Regards

6 Replies
Posts: 99
 Ben
(@maoxiong)
Estimable Member
Joined: 6 years ago

You need to terminate the service (press the big button! ) not just delete it ?

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Posts: 103
Topic starter
(@boushehri)
Estimable Member
Joined: 5 years ago

Thank you So much

What about suspending account and its resources when any of limitation exceed?

it will be suspended automatically?

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Posts: 99
 Ben
(@maoxiong)
Estimable Member
Joined: 6 years ago

The suspension API call does work fine, so if WHMCS sends the suspend call, it will indeed suspend 🙂

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Posts: 103
Topic starter
(@boushehri)
Estimable Member
Joined: 5 years ago

Thank you GOOD BEN

are you developer or staff of SolidCP or one of users?

i will be glad if i can contact you directly in some urgent situation .because some of my questions not answered more than 10 days.

Best Regards

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