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DNS Issues

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Posts: 12
Topic starter
(@petem)
Active Member
Joined: 5 years ago

Hi,

We are having a few issues with DNS (we are using SimpleDNS).

When adding a new domain with a website things are fine.  All DNS record are created correctly.  However, if you disable DNS for the domain and then enable it again all the DNS records are created with the exception of the website A records (root, * and www).  They are not created.  It seems they are created when the website is added but not at other times such as enabling DNS.

The second issue is similar but relates to the Preview Domain option.  When enabling this a new zone is added to SimpleDNS but this does not include the website A records again.  The SEO, NS, MX and TXT (for SPF) are created correctly.  This is the same whether you have the website added first and then add the preview domain, or add the preview domain and then add the website.  The website A records are never created on the zone for the preview domain.  Therefore they will not resolve.  We do have a global A record added on the * of the root preview domain but the DNS server will not return that record as there is a specific zone created by SolidCP for the individual preview domain.  Therefore the preview domain simply will not function and cannot be used.

Thanks

Pete

4 Replies
Posts: 1456
Admin
(@trobinson)
Noble Member
Joined: 8 years ago

Hello,

Can you tell me your SimpleDNS provider version? There have been a few issues with v8.

Regards,

Trevor

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Posts: 12
Topic starter
(@petem)
Active Member
Joined: 5 years ago

Hi Trevor.  We are using v5 so it is not connected to any v8 issues.

Thanks

Pete

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Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

Does things improve if you add the [host_name] with value [ip] record to the IIS DNS template?

(from what i know this should solve the issue your seeing).

Regards,

Marco

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Posts: 12
Topic starter
(@petem)
Active Member
Joined: 5 years ago

Hi Marco,

With a mix of adding [home_name] and playing around with the records as per forum post https://solidcp.com/forum/question/instant-alias-not-working-as-in-wsp-2-1/page/2/ I have managed to get this working.

Thanks

Pete

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