DNS records not cre...
 
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DNS records not created completely when using WHMCS

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Posts: 103
Topic starter
(@boushehri)
Estimable Member
Joined: 5 years ago

Hello

i using 1.4.2 . i have below DNS 3 records in www service :

When i using SolidCP directly to add a user and then assign it hosting plan and space , all dns records are created completely like below screenshot :

then i can see below record add automatically in Microsoft DNS server :

but whn i use same hosting plan and add new user using WHMCS , not all above DNS record add to DNS server automatically and just below records are added :

What was happen to creating of other records than * ? specially (same as parent folder ) HOST (A) record , www and stat and ...?

although , mail record is created on adding first mail account , but other record like stats , webmail , (same as parent folder ) HOST (A) record , never created automatically .

please help solving this issue .

14 Replies
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

Is whmcs setup to create email account / website?

As SolidCP only sets up the DNS records of a service after the service has resources created (such as a Website, it will then add the website DNS records, or for mail etc.)

Regards,

Marco

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Posts: 103
Topic starter
(@boushehri)
Estimable Member
Joined: 5 years ago

Hello Dear Marco

i send my screen shot of whmcs and related hosting plan in Solidcp :

create mail not ticked but create website has been ticked according to guide in solidcp.com for whmcs (Default pointer is empty but www.mydomain.com was created as pointer) , in IIS web site was created and binding foe both www.mydomain.com and mydomain.com set , but DNS records not add completely

Best Regards

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Posts: 103
Topic starter
(@boushehri)
Estimable Member
Joined: 5 years ago

Hello

any one can help me?

is it about "Default Pointer" field in WHMCS? what must i entered it?

or for other things?

Best Regards

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Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Thats odd, as it should be using provisioning there same as the portal does.

I will have to check our dev lab to see what it's doing exactly.

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