I seem to have either forgot or have an issue with my SolidCP. When I attempt to edit a mailbox plan while logged in as the serveradmin and going to All Customers –> Selecting Customer –> Selecting Mailbox Plan –> selecting mailbox Plan, there seems to be no way to edit the plan. I am thinking I setup the plan as a Global Plan, but I can’t remember how to get to the Global Mailbox Plan if indeed that is the problem. I looked over the guide at https://solidcp.com/kb/configuration/exchange-2013-2016-configuration/ and Marco says:
These can be created in 2 ways:
- Global Mailbox plans
- Mailbox plans per Hosted Organization
– See more at: https://solidcp.com/kb/configuration/exchange-2013-2016-configuration/#sthash.w0I53t7K.dpuf
But there seems to be no doc’s on how or where to get to the “Global Mailbox Plans”.
Really lost on this one. Thanks!
It does sound as if the plans are made by the Global plan and you are unable to edit them under the customer. To go to the Global Mailbox Plans you need to Select “Polices” from the main dashboard (On the right) -> Select “Global Exchange Mailbox Plans”
You can then see the global plans and edit them.
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