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Error Creating Hosted Organisation / Hosted Exchange

6 Posts
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Posts: 5
Topic starter
(@nathanmsaunders)
Active Member
Joined: 7 years ago

Hi Guys,

 

i currently have 3 servers

DC01 - Domain Controller

EX01 - Exchange

CP01 - Control Panel - Enterprise Server

I have follow the guide to the tee and it was working for 24 hours then all of a sudden its stopped. this is a fresh clean environment that i am trying to get setup so i can move away from website panel

when creating a new organisation from the control panel i get this error message.

 

Page URL: http://172.16.1.103:9001/Default.aspx?pid=Home&mid=22&ctl=create_space&UserID=17
Logged User: serveradmin
Work on Behalf: testcompany
Hosting Space: 0
Stack Trace: System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'CREATE_ORG' task on 'testcompany.com' ORGANIZATION ---> System.Exception: Error executing 'CREATE_ORG' task on 'OU=testcompany.com,OU=HostedCustomers,DC=corp,DC=27ru,DC=net,DC=au' ORGANIZATION ---> System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Execution result is empty
Parameter name: result
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.Providers.Exchange.ExchangeServer.CreateOrganizationRootPublicFolder(String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain)
at SolidCP.EnterpriseServer.ExchangeServerController.CreateOrganizationRootPublicFolder(Int32 itemId)
--- End of inner exception stack trace ---
at SolidCP.EnterpriseServer.ExchangeServerController.CreateOrganizationRootPublicFolder(Int32 itemId)
at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName)
--- End of inner exception stack trace ---
at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName)
at SolidCP.EnterpriseServer.esOrganizations.CreateOrganization(Int32 packageId, String organizationID, String organizationName, String domainName)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.HostedSolution.esOrganizations.CreateOrganization(Int32 packageId, String organizationID, String organizationName, String domainName)
at SolidCP.Portal.UserCreateSpace.CreateHostingSpace()

5 Replies
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

From the sound of your description:  Did you remove your test environments since it worked?

As whoever creates the first Public Folder becomes the Primary Hierarchy.

If you then delete it --> new creations will fail.

the way to fix this is:

  1. Delete public folders
  2. go into ADSI, go to your Default Organization --> properties --> and find the Default Public Folder variable --> clear it
  3. Create a new Public folder preferably in ECP directly so it will never be accedently deleted again.
  4. Wait a bit and refresh, it should become Primary hierachy

A detailed guide can be found here:

http://www.careexchange.in/how-to-recreate-public-folder-master-hierarchy-in-exchange-2013/

 

Regards,

Marco

Reply
Posts: 5
Topic starter
(@nathanmsaunders)
Active Member
Joined: 7 years ago

Nothing has changed with the setup in the last 24 hours from when it was working to not working.

 

ill try this fix now.

Reply
Posts: 5
Topic starter
(@nathanmsaunders)
Active Member
Joined: 7 years ago

made the changes above and waited an hour still same thing happens?. any other ideas?

Reply
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Did you verify you have a Primary hierarchy public folder now?

As thats pretty much the only thing to verify (you can see it in ECP --> Public folders area, one should be marked Primary hierarchy).

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