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Error when creating Hosting Space - Server did not recognize the value of HTTP Header SOAPAction:

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Posts: 73
Topic starter
(@javier-wong)
Trusted Member
Joined: 8 years ago

After upgrading from Websitepanel to SolidCP I cannot create a hosting space. The following error is observed:

System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'ADD' task on 'Email and Web' HOSTING_SPACE_WR ---> System.Web.Services.Protocols.SoapException: Server did not recognize the value of HTTP Header SOAPAction: http://smbsaas/solidcp/server/CreatePackageFolder.
at SolidCP.EnterpriseServer.PackageController.AddPackageWithResources(Int32 userId, Int32 planId, String spaceName, Int32 statusId, Boolean sendLetter, Boolean createResources, String domainName, Boolean createInstantAlias, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount, String hostName)
--- End of inner exception stack trace ---
at SolidCP.EnterpriseServer.PackageController.AddPackageWithResources(Int32 userId, Int32 planId, String spaceName, Int32 statusId, Boolean sendLetter, Boolean createResources, String domainName, Boolean createInstantAlias, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount, String hostName)
at SolidCP.EnterpriseServer.esPackages.AddPackageWithResources(Int32 userId, Int32 planId, String spaceName, Int32 statusId, Boolean sendLetter, Boolean createResources, String domainName, Boolean tempDomain, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount, String hostName)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.esPackages.AddPackageWithResources(Int32 userId, Int32 planId, String spaceName, Int32 statusId, Boolean sendLetter, Boolean createResources, String domainName, Boolean tempDomain, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount, String hostName)
at SolidCP.Portal.UserCreateSpace.CreateHostingSpace()

4 Replies
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

did not recognize the value of HTTP Header SOAPAction: http://smbsaas/solidcp/server/CreatePackageFolder.

Generally means that the SolidCP Server isn't responding.

Did you upgrade all WebsitePanel Server modules on all servers properly?

Regards,

Marco

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Posts: 73
Topic starter
(@javier-wong)
Trusted Member
Joined: 8 years ago

@Marco , I am quite certain I did. Is there a way to see from a log or something which server I did not upgrade correctly?

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Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

hmm i can't pick that up from logs it generally depends on task but
the most easy way: go to configuration --> servers --> click on server name
make sure each of them do not contain anything like "Remote connection error"
and load the SolidCP version 1.0.1 at the right side

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Posts: 73
Topic starter
(@javier-wong)
Trusted Member
Joined: 8 years ago

@Marco , thanks! I made a slight mistake as one of the Websitepanel Servers was installed on a file share and did not update that installation! Agreed that the best way is to check it via configuration --> servers --> servername (it was showing the old Websitepanel 2.1.XXX version)

After updating it works now! Thanks.

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