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exchange mailbox settings limited

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3 Users
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Posts: 30
Topic starter
(@siliconbase)
Eminent Member
Joined: 8 years ago

Hi,

as serveradmin I see all tabs in the edit user settings of exchange mailboxes but the admin user of the customer does not see the mail flow settings, email addresses tab. How can I give the necessary permissions to the user to see these settings?

 

Thanks,

Bora

9 Replies
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

Which version of SolidCP are you using?

as i can confirm this is working in v1.1.2 for me (and as far as i am aware there aren't any settings that can influence this behavior for a SolidCP User. Only thing to make sure is that HTML mail is set instead of Plain Text as Plain Text is still a bit buggy).

Regards,

Marco

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Posts: 30
Topic starter
(@siliconbase)
Eminent Member
Joined: 8 years ago

Hi Marco,

I'm using 1.1.2 as far as I can get from the servers config page. I have attached the screenshot of the page that the user can see..

Is there somewhere I can check for the permissions etc on the database or elsewhere?

Thanks,

Bora

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Posts: 1456
Admin
(@trobinson)
Noble Member
Joined: 8 years ago

Hello Bora,

 

I have looked into this and unable to replicate the problem. I logged in as ServerAdmin, Reseller & User and the tabs did all appear for the exchange mailbox.

 

Can you confirm if you login as the serveradmin you are able to see the page with all the tabs? As far as i'm aware there are no permissions per user except what is included in the code.

 

Can you also confirm you are using 1.1.2 on the portal (Bottom Right of any page)?

 

Kind Regards,

 

Trevor Robinson

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Posts: 30
Topic starter
(@siliconbase)
Eminent Member
Joined: 8 years ago

Hi,

As you can see on the attached screenshot of the same mailbox yes I can see all the tabs if I login as the serveradmin.

And also I see 1.1.2 on the portal pages.

Is it possible that it has something to do with the hosting plan?

Thanks,

Bora

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