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helicon ape x windows 2019 iis10 not running ?

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Posts: 28
Topic starter
(@itmnetworks)
Trusted Member
Joined: 4 years ago

Hey Guys,

I hope all doing well.

[server1]

w2019 + iis10 + solidcp enterprise and portal

[server2] webserver

w2019 + iis10 + solidcp v4.5

[serverN]

I have emails on another server, awstats, ftp, mysql, mssql each server with separated server running perfect.

*

on webservers with windows 2019 iis10

running perfect: asp, aspnet, php's

I have made the installation of helicon ape

but... not running

solidcp create all necesssary files

I can see ape on iis global, I can see ape on website, I can see all files .htacccess and all .ht files

but the system work as if the helicon ape does not even exist, does not work rewrite, does not protect folders etc.

I try to use one per one authentication mode on website configuration, without sucess

I try move helicon ape to top of iis module list, without sucess

I try to setup everyone permission to helicon ape to read, list and execute ( only for test purpose )  without sucess

helicon ap debug mode show empty result 🙁

I have redistributable packages VC 2008, 2012 and 2017 on the server

do you know what's happen ?

thanks,

[]'s Rodrigo

6 Replies
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

So does helicon ape work directly from IIS Management it self and does it purely have issues with SolidCP created websites? or is helicon ape it self not running?

Have you also checked the SolidCP --> configuration --> servers --> IIS settings to verify it sees Helicon ape correctly?

Regards,

Marco Tiggelaar

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Posts: 28
Topic starter
(@itmnetworks)
Trusted Member
Joined: 4 years ago

hello Marco,

helicon ape it self not running

yes, helicon ape not running

Have you also checked the SolidCP –> configuration –> servers –> IIS settings to verify it sees Helicon ape correctly?

yes

and on end user solidcp panel is possible enable, create htaccess and setup all, solidcp create all correct files on website, but helicon ape not running, as if it did not exist on the server, I can see on IIS10 the helicon ape icon and settings, but not running

thanks,

rodrigo

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Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

It sounds like the issue is with helicon ape it self and not with SolidCP.

Your best to check with their support as to why it's not working (as from everything mentions it seems SolidCP has configured everything correct but helicon ape it self isn't running / working correctly).

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Posts: 28
Topic starter
(@itmnetworks)
Trusted Member
Joined: 4 years ago

I think same, but helicontech not reply all my contacts 🙁

about secured folders:

do you have the dll about secured folders compiled (from iismodules) ?
could you please share with me ?

thanks,

rodrigo

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