install new certificate - Value cannot be null exception - General Questions https://solidcp.com/forum/question/install-new-certificate-value-cannot-be-null-exception/ SolidCP Discussion Board en-US Sat, 05 Sep 2026 02:26:54 +0000 wpForo 60 RE: install new certificate - Value cannot be null exception https://solidcp.com/forum/question/install-new-certificate-value-cannot-be-null-exception/#post-10834 Mon, 19 Jan 2026 11:36:42 +0000 Hello,

 

Please check on the server the SolidCP Log (Windows Event Log -> Applications -> SolidCP) for any errors.

 

Regards,

 

Trevor

]]> General Questions Trevor Robinson https://solidcp.com/forum/question/install-new-certificate-value-cannot-be-null-exception/#post-10834 install new certificate - Value cannot be null exception https://solidcp.com/forum/question/install-new-certificate-value-cannot-be-null-exception/#post-10822 Wed, 26 Nov 2025 17:47:26 +0000 hi,

i am trying to install new certificate.

generated csr, got the certificate from the provider.

pasted the certificate in the place and i get tis error in the log file:

Value cannot be null.
Parameter name: inArray
at System.Convert.ToBase64String(Byte[] inArray)
at SolidCP.EnterpriseServer.DataProvider.CompleteSSLRequest(Int32 actorId, Int32 packageId, Int32 id, String certificate, String distinguishedName, String serialNumber, Byte[] hash, DateTime validFrom, DateTime expiryDate)
at SolidCP.EnterpriseServer.WebServerController.InstallCertificate(SSLCertificate certificate, Int32 siteItemId)
 
any advice how to fix it? 
 
thank you
 
Ori
 
]]> General Questions ori https://solidcp.com/forum/question/install-new-certificate-value-cannot-be-null-exception/#post-10822