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Issue with deleting Exchange users resulting in the please wait screen

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Posts: 16
Topic starter
(@nzrob)
Eminent Member
Joined: 7 years ago

Hi there,

 

we have a issue when deleting a user with a mailbox we get the dreaded "please wait" and this never completes.

 

We can delete a Exchange mailbox from a user OK but are unable to remove the user.

 

Please advise next steps.

Thanks

Rob

 

Update: after further investigation i can confirm that i can delete this when logging directly into the local solidcp server. Not sure why it does not work when using the external URL - it also doesn't seem to effect all users, just some.

5 Replies
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

It's indeed an odd bug which we are aware of.

One small trick for when it happens is to refresh the page and try again, it usually works after that.

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Posts: 28
(@davide)
Eminent Member
Joined: 8 years ago

Mee too, I have this annoying problem.

After refreshing the page 1/2 time the system ask "Are you sure you want to delete this user? " and deletion works.

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Posts: 41
(@ignacio-pardofujitsu-es)
Eminent Member
Joined: 6 years ago

I have the same issue

I've tried locally in the server with the same problem

In private mode some times I've been able to delete users

Some times is not possible to delete it and I don't know why. In internet explorer I see this error "Input string was not in a correct format."

could you please help me?

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Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

I personally do not use Explorer but chrome/ Firefox.

However this issue should be sorted in next release. (as far as i am aware the issue has been resolved in repo).

Please note that currently the response of the delete highly depends on the speed of AD DC's, and browser used can influence the behavior your experiencing.

Regards,

Marco

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