New server installation - unable to create a new organization - General Questions https://solidcp.com/forum/question/new-server-installation-unable-to-create-a-new-organization/ SolidCP Discussion Board en-US Sat, 09 May 2026 13:37:17 +0000 wpForo 60 RE: New server installation - unable to create a new organization https://solidcp.com/forum/question/new-server-installation-unable-to-create-a-new-organization/#post-10766 Mon, 21 Apr 2025 20:03:12 +0000 Apparently the Admins do not take this request into account, I have seen this for more than 1 year and I have never seen a response from any of the administrators.

It would be great if they would indicate that this is something that needs to be paid to fix or if they don't know how to fix it either.

I understand that it is a permissions problem but I have not been able to solve it either. if you find the problem I would appreciate if you can share some information with me. ;)

 

- Matias S.

]]> General Questions soporte-2907 https://solidcp.com/forum/question/new-server-installation-unable-to-create-a-new-organization/#post-10766 New server installation - unable to create a new organization https://solidcp.com/forum/question/new-server-installation-unable-to-create-a-new-organization/#post-10348 Tue, 21 May 2024 09:19:12 +0000 New server installation - and I am unable to create a new organization. Error from the panel :




Error creating organization. See audit log for more details.


System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'CREATE_ORG' task on 'test.com' ORGANIZATION ---> System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Probably an authentication issue. Did you set the Active Directory settings of the involved SCP Server correctly (NONE/yourADdomain.com/blank/blank)? ---> System.Runtime.InteropServices.COMException: Unknown error (0x80005000) at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail) at System.DirectoryServices.DirectoryEntry.Exists(String path) at SolidCP.Providers.HostedSolution.ActiveDirectoryUtils.AdObjectExists(String path) --- End of inner exception stack trace --- at SolidCP.Providers.HostedSolution.ActiveDirectoryUtils.AdObjectExists(String path) at SolidCP.Server.Organizations.OrganizationExists(String organizationId) --- End of inner exception stack trace --- at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.HostedSolution.Organizations.OrganizationExists(String organizationId) at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName) at SolidCP.EnterpriseServer.esOrganizations.CreateOrganization(Int32 packageId, String organizationID, String organizationName, String domainName) --- End of inner exception stack trace ---




I added the user to the groups that you asked for :

PS C:\Users\administrator.CLOUDWM> Get-ADPrincipalGroupMembership SCPEnterprise_k16 | select SamAccountName

SamAccountName
--------------
Domain Users
Organization Management
Recipient Management
Help Desk
Server Management
Administrators
Enterprise Admins
IIS_IUSRS
WinRMRemoteWMIUsers__


PS C:\Users\administrator.CLOUDWM> Get-ADPrincipalGroupMembership SCPServer_k16 | select SamAccountName

SamAccountName
--------------
Domain Users
Organization Management
Recipient Management
Help Desk
Server Management
Administrators
Domain Admins
Enterprise Admins
IIS_IUSRS
WinRMRemoteWMIUsers__


PS C:\Users\administrator.CLOUDWM> Get-ADPrincipalGroupMembership SCPPortal_k16 | select SamAccountName

SamAccountName
--------------
Domain Users
Organization Management
Recipient Management
Help Desk
Server Management
Administrators
Enterprise Admins
IIS_IUSRS
WinRMRemoteWMIUsers__




What else do I need to update in the Active Directory settings?




-- Eran





]]> General Questions Eran Agmon https://solidcp.com/forum/question/new-server-installation-unable-to-create-a-new-organization/#post-10348