We upgraded from WebsitePanel to SolidCP and have just tried to delete a user but had this error.
System.Web.Services.Protocols.SoapException: Server was unable to process request. —> System.Exception: Error executing ‘REMOVE_USER’ task on ‘(NAME REMOVED)‘ ORGANIZATION —> System.Web.Services.Protocols.SoapException: Server was unable to process request. —> Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.EnterpriseServer.OrganizationController.DeleteUser(Int32 itemId, Int32 accountId) — End of inner exception stack trace — at SolidCP.EnterpriseServer.OrganizationController.DeleteUser(Int32 itemId, Int32 accountId) at SolidCP.EnterpriseServer.esOrganizations.DeleteUser(Int32 itemId, Int32 accountId) — End of inner exception stack trace —
I have seen it says “Access Denied” but i have created users and mailboxes which both work. Any help would be appreciated.
Hi,
Are you trying to delete the very first created user in an organisation?
I’ve recently encountered this error myself, it is also a migration from WSP. For me I was trying to delete the first user created in a hosted exchange organisation. It would not let me until I did some things to user’s mailbox so that it would no longer have an email address associated with the primary domain.