We upgraded from WebsitePanel to SolidCP and have just tried to delete a user but had this error.
System.Web.Services.Protocols.SoapException: Server was unable to process request. —> System.Exception: Error executing ‘REMOVE_USER’ task on ‘(NAME REMOVED)‘ ORGANIZATION —> System.Web.Services.Protocols.SoapException: Server was unable to process request. —> Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.EnterpriseServer.OrganizationController.DeleteUser(Int32 itemId, Int32 accountId) — End of inner exception stack trace — at SolidCP.EnterpriseServer.OrganizationController.DeleteUser(Int32 itemId, Int32 accountId) at SolidCP.EnterpriseServer.esOrganizations.DeleteUser(Int32 itemId, Int32 accountId) — End of inner exception stack trace —
I have seen it says “Access Denied” but i have created users and mailboxes which both work. Any help would be appreciated.
Hello,
We are receiving exactly the same error.
We have a migrated environment from wsp.
It seems to happen with accounts that where created prior to the migration.
If we try to delete the user, including its mailbox, we receive the error.
If we try to delete the mailbox only, no error is received.
If we try to delete the user afterwards (user with no mailbox) we receive the error.
In our case the workarround seems to be:
1) Delete mailbox
2) Add mailbox again to existing user… solidcp created mailbox
3) Delete user with mailbox
Hope it helps in finding the root cause.
Thanks