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Server component installation error

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Posts: 37
Topic starter
(@sergio)
Trusted Member
Joined: 8 years ago

Hi,

I trying to install the server component (.net 4.5) and get an error:

(..)

[22-05-2017 16:50:03] START: Downloading file
[22-05-2017 16:50:03] INFO: Downloading file "~/Files/1.2.0/SolidCP-Server-asp-v2.zip" to "C:Program Files (x86)SolidCP InstallerTmpSolidCP-Server-asp-v2.zip"
[22-05-2017 16:50:09] END: Downloaded 11028623 bytes
[22-05-2017 16:50:09] START: Unzipping file
[22-05-2017 16:50:09] INFO: Unzipping file "C:Program Files (x86)SolidCP InstallerDataSolidCP-Server-asp-v2.zip" to the folder "C:Program Files (x86)SolidCP InstallerTmp"
[22-05-2017 16:50:10] END: Unzipped file
[22-05-2017 16:50:10] START: Running installer SolidCP.Setup.Serveraspv2120.Install from C:Program Files (x86)SolidCP InstallerTmpsetupsetup.dll
(..)

[22-05-2017 16:50:18] INFO: IIS check: IIS 8.5
[22-05-2017 16:50:18] INFO: ASP.NET check: ASP.NET 4.0 is installed.
[22-05-2017 16:50:19] INFO: InstallFolderPage loaded.
[22-05-2017 16:50:26] ERROR: I/O error:
System.ArgumentException: The path is not of a legal form.
at System.IO.Path.NormalizePath(String path, Boolean fullCheck, Int32 maxPathLength, Boolean expandShortPaths)
at System.IO.Path.GetFullPath(String path)
at SolidCP.Setup.InstallFolderPage.UpdateFreeSpaceInformation()
[22-05-2017 16:50:29] INFO: Destination folder "d:SolidCPServer" selected
[22-05-2017 16:50:29] START: Creating a new folder "d:SolidCPServer"
(..)
[22-05-2017 16:50:35] INFO: UserAccountPage loaded.
[22-05-2017 16:50:36] INFO: Domain:
[22-05-2017 16:50:36] INFO: User name: SCPServer
[22-05-2017 16:50:36] START: Creating temp user account "SCPServer"
[22-05-2017 16:50:39] END: Created temp local user account
[22-05-2017 16:50:39] START: Deleting temp local user account "SCPServer"
[22-05-2017 16:50:39] ERROR: Delete temp local user account error
System.Exception: Can't delete user ---> System.InvalidOperationException: The Active Directory object located at the path WinNT://XXXX/XXX is not a container.
at System.DirectoryServices.DirectoryEntries.Remove(DirectoryEntry entry)
at SolidCP.Setup.SecurityUtils.DeleteUser(String domain, String userName)
--- End of inner exception stack trace ---
at SolidCP.Setup.SecurityUtils.DeleteUser(String domain, String userName)
at SolidCP.Setup.UserAccountPage.CheckUserAccount()
[22-05-2017 16:50:39] END: Deleted temp local user account
[22-05-2017 16:50:39] INFO: ServerPasswordPage loaded.
[22-05-2017 16:50:51] INFO: ExpressInstallPage2 loaded.
[22-05-2017 16:50:51] START: Copying files...
[22-05-2017 16:50:51] INFO: Copying files from "C:Program Files (x86)SolidCP InstallerTmp" to "d:SolidCPServer"
[22-05-2017 16:50:51] START: Updating configuration file (server password)
[22-05-2017 16:50:51] INFO: Server password is: 'testeinstall'
[22-05-2017 16:50:51] INFO: Single quotes are added for clarity purposes
[22-05-2017 16:50:51] ERROR: Failed to execute 'SolidCP.Setup.Actions.CreateWindowsAccountAction' type of action.
[22-05-2017 16:50:51] ERROR: Here is the original exception...
System.Exception: Account already exists
at SolidCP.Setup.Actions.CreateWindowsAccountAction.SolidCP.Setup.Actions.IInstallAction.Run(SetupVariables vars)
at SolidCP.Setup.Actions.BaseActionManager.Start()
[22-05-2017 16:50:56] INFO: RollBackPage loaded.

Any idea ?

Regards,

Sérgio

5 Replies
Posts: 234
(@hxkd)
Reputable Member
Joined: 7 years ago

check your app  pool is set to 64bit

Reply
Posts: 37
Topic starter
(@sergio)
Trusted Member
Joined: 8 years ago

Hi,

The installation process doesn't get the application pool creation step, its a problem around the user creation.

The component installer don't use any resource from IIS right ?

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Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

SolidCP Server creates:

1. Windows or AD user (you can change default - this is where your error lays at the account already exists)

2. Application pool (with the created Windows / AD user assigned)

3. Website

In essence the setup has issues creating the windows user as supplied during the installation (you can check computer management and verify it's there, remove it if necessary or give a different name during the SolidCP Server setup).

Regards,

Marco

Reply
Posts: 37
Topic starter
(@sergio)
Trusted Member
Joined: 8 years ago

Hi Marco,

Maybe the log let you see that the user already exist because it was my second try, but if the user doesnt exist i get the error as well.

This is a server in the AD but i want a local user, so i dont check the user ad creation.

Regards,

Sérgio

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