Hi, i have installed fresh copy of SolidCP with Exchange 2013Sp1 and Windows Server 2012 R2 DC. SolidCP is installed on separate dedicated Server. everything works fine but facing below error while creating new customer. connection between SolidCP and AD seems to be problematic. however, DC and domain both are accessible from CP. i have verified powershell url, its with https and accessible from CP as well. below is the error.
Error creating organization. See audit log for more details.
System.Web.Services.Protocols.SoapException: Server was unable to process request. —> System.Exception: Error executing ‘CREATE_ORG’ task on ‘ibt2.com’ ORGANIZATION —> System.Exception: Error executing ‘CREATE_ORG’ task on ‘OU=015832,OU=Customers,OU=Cloud,DC=ibtcloud2,DC=local’ ORGANIZATION —> System.Web.Services.Protocols.SoapException: Server was unable to process request. —> Execution result is empty Parameter name: result at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.Exchange.ExchangeServer.CreateOrganizationRootPublicFolder(String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain) at SolidCP.EnterpriseServer.ExchangeServerController.CreateOrganizationRootPublicFolder(Int32 itemId) — End of inner exception stack trace — at SolidCP.EnterpriseServer.ExchangeServerController.CreateOrganizationRootPublicFolder(Int32 itemId) at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName) — End of inner exception stack trace — at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName) at SolidCP.EnterpriseServer.esOrganizations.CreateOrganization(Int32 packageId, String organizationID, String organizationName, String domainName) — End of inner exception stack trace —
Your OU looks correct, i assume group is also setup similarly.
In Servers –> <servername> –> Active Directory settings do you have:
– The domain filled in
– Auth none?
If so i was wondering about your Exchange 2013 Public folders.
Can you verify you have created a primary public folder?
Only the first public folder it ever creates becomes Primary hierarchy, which should forever stay present.
I generally create that public folder outside of SolidCP to make sure it never gets deleted.
If it is deleted you will need to reset it through ADSI on your organization attributes.