Uninstall / Setting...
 
Notifications
Clear all

Uninstall / Settings Button in SolidCP Installer not working. SolidCP Installer has stopped working

6 Posts
2 Users
0 Likes
1,426 Views
Posts: 25
Topic starter
(@daniel)
Eminent Member
Joined: 8 years ago

Hey guys,

I'm actually facing strange problems with the installer. The installation of the components works very good, but it isn't possible to uninstall the component again. After clicking on the uninstall button, the installer start a download and execute the SolidCP.Installer.exe. After that, the application crashes. The same with the settings button.

Someone an idea how to proceed here?

Thanks in advance!

5 Replies
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

I can't seem to reproduce this.

Can you download this zip:  http://installer.solidcp.com/Files/1.0.3/SolidCP-Installer-1.0.3-Update.zip

and place the files over the current installer files and give it another try?

Regards,

Marco

Reply
Posts: 25
Topic starter
(@daniel)
Eminent Member
Joined: 8 years ago

I've tried with your update files but still same problem. I have the problem on every server I've installed. Not only one server.

Forgot to tell: All our server are running on 2012 R2 with latest patches.

Here some screenshots:

And here the exact error message when the application crashes:

Problem signature:
Problem Event Name:    CLR20r3
Problem Signature 01:    SolidCP.Installer.exe
Problem Signature 02:    1.0.3.0
Problem Signature 03:    57520539
Problem Signature 04:    Setup
Problem Signature 05:    1.0.3.0
Problem Signature 06:    5752053d
Problem Signature 07:    531
Problem Signature 08:    0
Problem Signature 09:    System.StackOverflowException
OS Version:    6.3.9600.2.0.0.400.8
Locale ID:    1033
Additional Information 1:    199c
Additional Information 2:    199cc907df8a4654c8ebf31545ec3b64
Additional Information 3:    ac93
Additional Information 4:    ac932fb721b478be6e53cf5b63cba0e7

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:
C:Windowssystem32en-USerofflps.txt

Reply
1 Reply
Admin
(@m-tiggelaar)
Joined: 8 years ago

Noble Member
Posts: 1964

hmm if even with the zip it still doesn't work it becomes quite odd.
could you send me the installer log + config to my mail address: m.tiggelaar (a t ) key4ce.com ?

Reply
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Ok,

Finally figured out what was going on (with the help of your logs)

I found a few coding issues in the setup.dll script which was the cause of this.

I have pushed out an update and your installer should now respond as expected 🙂

Regards,

Marco

Reply
1 Reply
(@daniel)
Joined: 8 years ago

Eminent Member
Posts: 25

Yes, I can confirm. Seems to be working fine now. 🙂
Thanks a lot!

Reply
Share: