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What is the concept behind "service levels" and how it can be used?

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(@alaaorm)
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Joined: 8 years ago

What is the concept behind "service levels" and how it can be used?

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(@m-tiggelaar)
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Joined: 8 years ago

Service Levels was introduced in the late WSP 2.1's.

It doesn't do much besides show the customer which SLA plan he/she got.

(for example Best effort, within 1 hour, and so on)

It doesn't do anything else.

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