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Why can't I connect to mail account ?

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Posts: 6
Topic starter
(@mycwcgr)
Active Member
Joined: 7 years ago

I install latest SolidCP in Windows 2016 server, it works well when I use both web server and FTP server.

But I met problem when I try to use email server, I think I have done all settings, incude Server, Virtual Server, My Server and DNS.

I test both mail server software both hMailServer and MailEnable, but I can't connect to my email account, and I can't receive and send emails via a email client software.

I don't know why? I think the settings of DNS are correct.

mail

7 Replies
Posts: 1456
Admin
(@trobinson)
Noble Member
Joined: 8 years ago

Hi,

Are you able to see for example the post office in MailEnable?

 

Kind Regards,

 

Trevor Robinson

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Posts: 6
Topic starter
(@mycwcgr)
Active Member
Joined: 7 years ago

Thanks!

I can see the example email of the post office in MailEnableAdmin in windows 2016 server,  but I can't receive the email via a email client outside Windows 2016 server. I think I have set DNS correctly!

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Posts: 1456
Admin
(@trobinson)
Noble Member
Joined: 8 years ago

Hello,

 

Are the firewall ports open?  It looks like 25 is currently blocked.

 

The MailEnable firewall ports can be found here: https://www.mailenable.com/kb/content/article.asp?ID=ME020202

 

Kind Regards,

 

Trevor Robinson

Reply
Posts: 6
Topic starter
(@mycwcgr)
Active Member
Joined: 7 years ago

I'm a strange why DNS servers in "Host TCP/IP Settings"  is 108.61.10.10, I never set the IP, and the  IP of my VPS is 45.76.242.44

 

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