Trevor Robinson answered a question 2 days, 12 hours ago
Can you check the file: C:Program Files (x86)SolidCP InstallerSolidCP.Installer.log
This should show how the upgrade went. You will also want to upgrade the installer to the latest v […]
I can see in your screen shots it shows version 1.2.1. Did you try roll this back?
Trevor Robinson answered a question 2 days, 13 hours ago
Can you try load the portal up from the local server? It should give more details on the error.
The image of Enterprise server shows version 1.2.1 so i would check it has also u […]
Trevor Robinson answered a question 3 days, 5 hours ago
Reboot is a known issue and currently logged in our bug tracker. There is currently no ETA on when this will be fixed.
Trevor Robinson answered a question 1 week, 3 days ago
I have tried this in our development environment and was unable to recreate the issue.
Can you please let me know which version of SolidCP you are using?
Sorry for the delay in my response. Currently there is noway through the API to decrypt the passwords that im aware of.
You are best to reset the passwords on the new server once the a […]
Trevor Robinson answered a question 1 week, 5 days ago
Sorry for the lack of response. I’m glad you have the issue fixed.
Trevor Robinson answered a question 2 weeks, 3 days ago
It is not possible due to the fact that it uses AD accounts for the account management.
Trevor Robinson answered a question 4 weeks ago
To move the database you will need to move the database I would do this by:
Run the installer and make a new database (With a different name).
Copy the old database (if on a different s […]
Trevor Robinson answered a question 1 month ago
You can check the eventlog to see if there was an error. It can be caused by the database not being ready when the service starts.
One solution would be to set the startup type to ” […]
Can you tell me at what part through the wizard you are getting the error (If you can provide a screen shot it would be great)?
You would need to rebuild the config file for the installer.
You can find a copy of the config file at h […]
Can you check your portal app pool is started?
With regards to the service i would check the SolidCP.SchedulerService.exe.config to make sure it has the correct database and c […]
Trevor Robinson answered a question 1 month, 1 week ago
This should be possible from the VPS menu (It is not possible from the Import resources like others).
Trevor Robinson answered a question 1 month, 2 weeks ago
Would you be able to try remove and install the SolidCP Server (NOT the portal or Enterprise Server)?
This should fix the problem for you.
Can you please check the event viewer -> SolidCP to see if it provides any extra details on the error?
I have added this as a suggestion to our tracker but we are unable to give a ETA on when/if this is added.
Can you tell me what Kerio offers others like Smartermail or MailEnable do n […]
That is correct
Use SNI = checked
Use Centralized Certificate Store = unchecked
Would you be able to look under the application log in windows event viewer for anything logged wi […]
Can you please try run:
and then rerun the powershell script?
Can you please check when you go to Configuration -> Servers -> select the web server and which version does it show on the right side?