Can't open SolidCP
 
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Can't open SolidCP

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Posts: 6
Topic starter
(@docfxit)
Active Member
Joined: 5 years ago

When I try to open SolidCP at:

https://MyDomain.xxx:9001/error.htm?aspxerrorpath=/Default.aspx

I get:

Secure Connection Failed

An error occurred during a connection to theoffice.la:9001. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG

I know SolidCP is installed because I get:

TCP 0.0.0.0:9001 0.0.0.0:0 LISTENING 4
TCP [::]:9001 [::]:0 LISTENING 4

I didn't install it myself .  I don't know where it gets installed in Windows 7 running IIS 7.5.

Do you have any suggestions on what I can do to open SolidCP?

Thanks,

Docfxit

11 Replies
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

From the error it sounds like your trying to connect using SSL which isn't configured properly.

I would double check the bindings set in IIS Management and make sure SSL Cert is correctly setup or if it's using the HTTP method instead.

Regards,

Marco

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Posts: 6
Topic starter
(@docfxit)
Active Member
Joined: 5 years ago

Please let me know if you feel this isn't configured correctly.

I do have an automatic redirect to HTTPS.

Thank you for the reply,

Docfxit

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Posts: 1456
Admin
(@trobinson)
Noble Member
Joined: 8 years ago

Hello,

That looks like it should work fine for you.

Kind Regards,

Trevor Robinson

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Posts: 6
Topic starter
(@docfxit)
Active Member
Joined: 5 years ago

Unfortunately  It's not working for me.  If I re-install the software will I loose all the settings? I know the port is open. Where can I find the current settings?  Where is the setting to point port 9001 to run some software?

I found in IIS configure  SolidCP Portal the bindings:

I see there is no HTTPS. When I have a redirect if an HTTP  is forced to HTTPS would that cause a problem for SolidCP?

To re-install, What should I select to install in Win7 IIS 7.5?

Thanks,

Docfxit

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