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Error connecting to WHMCS

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3 Users
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Posts: 1
 eMBi
Topic starter
(@embi)
New Member
Joined: 5 years ago

when i want to connect my WHMCS to SolidCP Server, getting the following error:

FAILED: GetUserByUsername Fault: (Code: 0, Message: SOAP Fault: (Code: 0, Message: SOAP-ERROR: Parsing WSDL: Couldn't load from 'http://IP:9002/esUsers.asmx?WSDL' : failed to load external entity "http://IP:9002/esUsers.asmx?WSDL" ))

i check ip:9002 , ip:9003 in browser, this address is accessible!

3 Replies
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

If ip:9002 is loading from the whmcs server, please check if your PHP has Soap module enabled.

Regards,

Marco

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Posts: 7
(@bookandhost)
Active Member
Joined: 7 years ago

Hi,

Can you please help me out in this, port 9002 is working fine, but when adding in WHMCS and clicked on test connection its going into infinite loop, not knowing whats happening, but its not getting processed.

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Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

Hows your server settings configured?

There's about 3 options you need to pay close attention to:

  1. hostname
  2. ip
  3. secure
  4. port

In addition you also need to make sure your server which hosts whmcs allows PHP Soap extension.

The module is made for whmcs v6 and above. V5 and below will not work.

Regards,

Marco

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