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Mail Enable - unable to create more then 1 email account

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Posts: 3
 Rob
Topic starter
(@rmorton)
New Member
Joined: 6 years ago

I am able to create 1 mailbox via the solidcp portal.  If I then attempt to create a second email address or alias, the "Domain" drop down is empty. The domain is no longer listed in the drop down.  I hope someone can help.  I find it strange that you can create 1 account just fine, but the domain is missing there after.  If I delete the first mailbox created, I can then create a new one as the domain is back in the drop down.  But then the same issue occurs after you create.
Mail Server: Mail Enable 9.x
Thanks for your help in advance.

4 Replies
Posts: 1456
Admin
(@trobinson)
Noble Member
Joined: 8 years ago

Hello,

Could you please take a screenshot of the overview of the hosting space & when you try create a new domain?

I am not aware of this issue but it sounds like it could be quota related.

Thanks,

Trevor Robinson

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Posts: 3
 Rob
Topic starter
(@rmorton)
New Member
Joined: 6 years ago

This is the screen to create a new email account after 1 email account has been created.  There is no domain to select.  If I delete the 1st mailbox, then the domain is available.
-Thanks
Rob

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Posts: 2
(@babibn)
New Member
Joined: 6 years ago

Hello,
I Have same issue  with hmail , Each time to create an account its needed to choose new domain or subdomain , if you have single domain in the hosting space, its possible to create one email account, also there is same issue to on creating aliases.
hmail 5.x  (seems problem is not a connector related problem)
Thanks

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Posts: 2
(@babibn)
New Member
Joined: 6 years ago

Hello again
I found workaround for this issue
After removing the pointer from my domain , everything works correctly but I'm not able to recreate the removed pointer and I've got the error below that shows the pointer already present.
Thanks
Babak
Page URL:
http://nserver:9001/Default.aspx?pid=SpaceMailDomains&mid=118&ctl=add_pointer&ItemID=87&SpaceID=10
Logged User:
serveradmin
Work on Behalf:
domain.com
Hosting Space:
10
Stack Trace:
System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'ADD_POINTER' task on 'Domain.com' MAIL_DOMAIN ---> System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Runtime.InteropServices.COMException: Failed to save object. Another domain with this name already exists.
at Microsoft.VisualBasic.CompilerServices.LateBinding.InternalLateCall(Object o, Type objType, String name, Object[] args, String[] paramnames, Boolean[] CopyBack, Boolean IgnoreReturn)
at Microsoft.VisualBasic.CompilerServices.NewLateBinding.LateCall(Object Instance, Type Type, String MemberName, Object[] Arguments, String[] ArgumentNames, Type[] TypeArguments, Boolean[] CopyBack, Boolean IgnoreReturn)
at SolidCP.Providers.Mail.hMailServer5.AddDomainAlias(String domainName, String aliasName)
at SolidCP.Server.MailServer.AddDomainAlias(String domainName, String aliasName)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.MailServerController.AddMailDomainPointer(Int32 itemId, Int32 domainId)
--- End of inner exception stack trace ---
at SolidCP.EnterpriseServer.MailServerController.AddMailDomainPointer(Int32 itemId, Int32 domainId)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.esMailServers.AddMailDomainPointer(Int32 itemId, Int32 domainId)
at SolidCP.Portal.MailDomainsAddPointer.AddPointer()

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