Reset password of u...
 
Notifications
Clear all

Reset password of user serveradmin error

9 Posts
6 Users
0 Likes
7,342 Views
Posts: 60
 Ric
(@ric)
Trusted Member
Joined: 8 years ago

Hi Trevor,

Just to add i had a similar issue in this post.

Seems similar so may be a general bug

 

Ric

Reply
Posts: 115
(@jimjams)
Estimable Member
Joined: 8 years ago

I can confirm this is a bug. If you password reset and login you will get this error.

It appears to be related to sessions and the OneTimePasswordState as you can wait for a recycle and then try again and change the password and its fine.

Its not just a serveradmin user issue, it happens to any user that resets their password.

Any chance of a minor update to fix this as its causing us a lot of problems?

Reply
Posts: 68
(@dolphyn5)
Estimable Member
Joined: 8 years ago

This problem is occurring for our users, version 1.1.2.

In many cases the login is actually successful despite the error, so as a work-around I modified Error.htm to suggest going back to the main page. (It doesn't always work. Restarting the browser may help.)

Reply
Posts: 2
(@ashian)
New Member
Joined: 7 years ago

I have same problem and I have many troubles by users when they reset their password. is there is patch to resolve this problem?

Thanks

Reply
Page 2 / 2
Share: