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[Solved] Calculate Bandwidth Error

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Posts: 1
Topic starter
(@kittik)
New Member
Joined: 4 years ago

I get below error when run calculate bandwidth task

Error in Service ID: 4 Error: System.Web.Services.Protocols.SoapHeaderException: Microsoft.Web.Services3.Security.SecurityFault: Message did not meet security requirements. at SolidCP.Server.UsernameAssertion.ServiceInputFilter.ValidateMessageSecurity(SoapEnvelope envelope, Security security) at Microsoft.Web.Services3.Security.ReceiveSecurityFilter.ProcessMessage(SoapEnvelope envelope) at Microsoft.Web.Services3.Pipeline.ProcessInputMessage(SoapEnvelope envelope) at Microsoft.Web.Services3.WseProtocol.FilterRequest(SoapEnvelope requestEnvelope) at Microsoft.Web.Services3.WseProtocol.RouteRequest(SoapServerMessage message) at System.Web.Services.Protocols.SoapServerProtocol.Initialize() at System.Web.Services.Protocols.ServerProtocolFactory.Create(Type type, HttpContext context, HttpRequest request, HttpResponse response, Boolean& abortProcessing) at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.ServiceProvider.GetServiceItemsBandwidth(SoapServiceProviderItem[] items, DateTime since) at SolidCP.EnterpriseServer.CalculatePackagesBandwidthTask.CalculateItems(Int32 serviceId, List`1 items, DateTime since)

Anybody know how to solve this?

5 Replies
Posts: 1995
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Hello,

SecurityFault: Message did not meet security requirements. generally means one of your servers most likely has the wrong password set in the SolidCP --> Configuration --> Servers section.

You can check each one by clicking on settings and verify none of them have a connection error.

Regards,

Marco

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Posts: 2
(@hosy11)
New Member
Joined: 4 years ago

Hi, and thank you for the respond.

We have checked. SolidCP is able to connect to SCP server, while troubleshooting we even changed the password to connect to SCP Server.
We able to view Windows Services in SCP > Configuration > Servers which means it is connected.
And we are able to create new hosting accounts without issue.

Problem happens on both bandwidth and disk space calculator.
We saw other users encounter the same problem and followed the troubleshooting suggestions like you mentioned.

The problem happened after we upgrade from 1.4.2 to 1.4.6, it happens on all two of our SolidCP servers.

Below is another error message that appears after the error "System.Web.Services.Protocols.SoapHeaderException: Microsoft.Web.Services3.Security.SecurityFault: Message did not meet security requirements".

"Error calculating bandwidth for 'Package1' space of user 'domain.com': System.Exception: The number of attemtps has been reached. The package calculation has been aborted..."

Any other possibilities that cause this?

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Posts: 1995
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Did you verify the scheduler config in enterprisebin ? it contains the cipher key and connection info which should be equal to the enterprise web.config.

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Posts: 2
(@hosy11)
New Member
Joined: 4 years ago

Thank you.
Problem solved based on your advise above.
After SCP upgrade, the scheduler config file SolidCP.CryptoKey value becomes the default value.

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