Cannot Add Global E...
 
Notifications
Clear all

Cannot Add Global Exchange Mailbox Plan

10 Posts
2 Users
0 Reactions
1,784 Views
Posts: 11
 klk
Topic starter
(@klk)
Active Member
Joined: 6 years ago

Hi,

I try to follow the video to create a Hosted Exchange Configuration.

I must admit I dont understand what I need to do as the video covers more than Exchange and I cant tell what actually I have to do to get Exchange up and running without having configured more than what is needed.

However, I was able to create a Server, Virtual Server, Hosting Plan, User, and Hosting Space.

Now I am supposed to create a Mailbox Plan. After I filled out the form I can click on the "Add New" Button, the "Update" button turns yellow, however, nothing else happens. I am stumped now as there is no information at all, it just does not do anything. I have tried two different browsers already but the outcome is the same.

Any help is appreciated,

Klaus

9 Replies
Posts: 1995
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Hello,

Normally if it doesn't do anything a small red * appears behind one of the required fields (it's not obviouse at all which is something we should still improve).

Usually after the required field is filled it will add the plan.

As far as the video goes: we mainly focus on getting SolidCP working with exchange, not so much as how to setup and configure exchange it self (as technically thats really up to the exchange admin, common things would be to configure send/receive connectors, virtual directory internal and external urls, srv or autodiscover redirect, Public folders Primary hierarchy, Database settings to remove limitations, either way quite a list as how we normally deploy Exchange for customers (with or without SolidCP).

Reply
Posts: 11
 klk
Topic starter
(@klk)
Active Member
Joined: 6 years ago

Hi Marco,

thanks for info, However, there is nothing on that page that suggests I missed something. When I omit some info, the 'Update' button does not get active and I can see the red star and a message 'please enter value'. However, after I fill out everything and 'add new', nothing happens except the 'update' button getting activated.

As a poc I have installed SolidCP before in a new Exchange Setup. That worked well after some minor problems. This time, I went to plan the migration to SolidCP, so the Exchange install is already up and running for years. I installed a SolidCP Server on one of the Exchange Servers.

How can I view a log of things happening? I am afraid I can't find one except the IIS logs. On the SolidCP Server there are only GET requests to /AutoDiscovery.asmx

Reply
Posts: 1995
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Ok, and are you trying to add the mailbox plan globally? (in the policy settings) or on the hosted organization it self?

Reply
Posts: 11
 klk
Topic starter
(@klk)
Active Member
Joined: 6 years ago

I tried to do it from "Account Home" -> Policies

Reply
Page 1 / 2
Share: