I cannot be able to create New User with Newly created database with MySQL.
When I check Audit Log it says::
Server was unable to process request. —> String ‘supremeelectrical_admin’ is too long for user name (should be no longer than 16)
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object parameters)
at SolidCP.EnterpriseServer.DatabaseServerController.AddSqlUser(SqlUser item, String groupName)
It only allow me to create New User with default Account Name like ‘supremeelectrical_’ (Default) which exceed 16 character so how can I change that Default Name?
The max 16 chars is a mysql limit.
in your case you must have set prefix [USER_NAME]_ in the mysql policy (found under serveradmin home –> bottom right –> Policies).
Your best to change this to [USER_ID]_ to solve the issue.
Can you please guide me from where I can change [USER_NAME] from my account?. It is under which Menu and Submenu ?
Only the serveradmin can change the policy values for prefixes and suffixes.
If you just have a normal account you will need to check with the Hosting provider to solve this for you.
However, SolidCP is the hosting provider and I request you to resolve it.
You can email me on writetoapex AT gmail DOT com
SolidCP is not an hosting provider but a control panel used by many different hosting companies.
You will need to speak to the company you purchased your hosting from for them to make the changes.
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