Can't see SSL optio...
 
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Can't see SSL option

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Posts: 9
 Mark
Topic starter
(@mktech)
Active Member
Joined: 7 years ago

I have SSL enabled in my Hosting Plan, but I never see an SSL option in the Domain or Website to add a certificate. How do I resolve this?

9 Replies
Posts: 1967
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Hello,

Is your SNI checked in the Web service settings?

without SNI (iis 8.5 and higher) only dedicated IP addresses can have SSL

Regards,

Marco

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Posts: 9
 Mark
Topic starter
(@mktech)
Active Member
Joined: 7 years ago

I'm running IIS 8.5 (Windows Server 2012 R2) and the "Require Server Name Indication" checkbox shows on the domain if I go to the Bindings in IIS Manager. I don't see where in SolidCP I would enable SNI. Can you please be more specific or point me to documentation that describes enabling it?

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Posts: 1967
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Go to Configuration --> servers --> servername --> click your IIS Service --> Scroll near the bottom where the SSL options are, there should be an SNI checkbox present.

You then simply save I think existing hosting spaces should pick it up automatically, but if still nothing shows please double check by creating a new hosting space.

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Posts: 9
 Mark
Topic starter
(@mktech)
Active Member
Joined: 7 years ago

There is no SNI option on that page. The only security-related options are for "Shared SSL Web Sites" and "Secure Folders."

SolidCP says my IIS version is 8.0. I tried adding a newer version of the IIS service to the server, but the only option beyond 8.0 is 10.0, which it accurately errors out stating "The expected version of the software is not found on your server."

What would cause the option not to show?

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