Connection Setting ...
 
Notifications
Clear all

Connection Setting password change caused Error getting remote server information

3 Posts
1 Users
0 Reactions
1,248 Views
Posts: 3
Topic starter
(@aames)
New Member
Joined: 5 years ago

Hi,

I did a change caused by (Error getting remote server information). 

I did this:

In Configuration > Server > Settings > Connection Settings >

I changed Server URL and password. and I think this cause several errors now I have faced with. I would like to reset it but I could not. I have two issues:

1. When I change Sever URL to 127.0.0.1:9003 and enter a password for it and press Change Password, the green message shows "Server password has been updated". But the next time I came to this page again it shows the previous IP I entered first time wrongly.

2. I don't know what was the first password of the server. I think maybe the this is the problem.

2 Replies
Posts: 3
Topic starter
(@aames)
New Member
Joined: 5 years ago

More information: I also have error messages in Configuraion > Server > FTP and the page Configuraion > Server > Web even dont show the portal and show a SolidCP error page.

I tried to connect to the SQL Server (SolidCP Database) and could find the place it saves Server Url and password (dbo.Servers table) I could edit this fields (using administrator privilages on SSMS on the server) and change Server Url to its initial correct one (127.0.0.1:9003)

This fixed and removed the error message in Configuration > Server > Settings but still I have error messages in Configuraion > Server > FTP and the page Configuraion > Server > Web.

Despite I could edit the Server Url in the database but as the password was hashed I could not see or edit it. I tried to figureout which hash algorythm has been used. (maybe MD5) but I could not find. by the way the format of the password is an encrypted one like Base64. I tried to change it with the one for virtual server which is saved already in the database, but it didn't help. I also have had access to another server with SolidCP installed and I realized that the password encryption is different in each computer. (or maybe there is Key).

@SolidCP Developers : Please inform me about these encryption if it is possible. (Just I am curious to know more about it)

Reply
Posts: 3
Topic starter
(@aames)
New Member
Joined: 5 years ago

Finally in the server computer I ran SolidCP Installer and from Components > SolidCP Server > Settings set a new password for the Server.

After that I loged in to SolidCP portal and in Configuration > Servers >  Settings > also set that password in the portal.

This fixed my whole problem and all the error messages disapeared from Configuraion > Server > FTP and the page Configuraion > Server > Web.

Reply
Share: