tnx for Your Help, I have Exchange server 2016 for mail server, I edited as you said and now this give me new error:
CreateAccount Fault: (Code: -511, Message: Fault: Instant alias is enabled, but not configured, Service ID: 22)
Really tnx for your help, I`m New in SolidCp, about first error, I think because of exchange and because we have to first make organization in exchange we can't use “Create mail account” option, is that right??
Best regards
Hey,
yes, if you are using Exchange Server, then the option "Create mail account" isn't working, because there need to be a organization created first. I've already on my roadmap to add an automatic creation of organizations to the WHMCS module, but I have no schedule about it right now.
The next error, which you describe, is related to the option "Tick to create a temporary domain". If you untick it in the same menu in WHMCS, then the error should be gone. Otherwise you can set up instant alias in SolidCP under "Servers" -> Settings of your webserver. But currently there is a bug with instant alias, so the DNS records are not populated correctly. You need to set up a wildcard on the instant alias domain pointing to your webserver in IIS Manager in Windows.
Best regards
Bogdan
Hello,
Thanks again for your responds, if I get it right, that means my customers have to create organization and domains manually?
After untick temporary domain there is another error :
CreateAccount Fault: (Code: -1908, Message: Fault: An unknown error occured (Code: -1908). Please reference SolidCP BusinessErrorCodes for further information, Service ID: 22)
Hello,
Thanks again for your responds, if I get it right, that means my customers have to create organization and domains manually?
After untick temporary domain there is another error :
CreateAccount Fault: (Code: -1908, Message: Fault: An unknown error occured (Code: -1908). Please reference SolidCP BusinessErrorCodes for further information, Service ID: 22)
Hi Bijan,
if you want to use Hosted Exchange only in your hosting plan, please ensure that also a DNS server is included in your hosting plan. Then the domain will be created automatically, if you enable "Tick to create domain DNS zone" in the Product -> Module Settings. Only the organization needs to be created by the user manually. The option "Tick to create a temporary domain" is only needed, if you have a website in your hosting plan and you want to provide a temporary URL to a customer, while the register or transfer of his real domain is still pending. But I don't know, how to set up this feature in SolidCP correctly, because we are not using this feature.
Errorcode -1908 means, that you haven't correctly configured the SMTP settings in SolidCP and you have probably enabled "Tick to send the Hosting Space Summary letter" or "Tick to send the Account Summary letter" in the WHMCS product module settings. In this case SolidCP tries to send an e-mail, but can't because of the missing or wrong SMTP settings (SolidCP -> Configuration -> System Settings -> SMTP server settings).
Best regards
Bogdan
