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Display error information after creating Windows2016/2012R2 VPS at General area

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Posts: 6
Topic starter
(@brucedbm)
Active Member
Joined: 6 years ago

Hello everybody,

I am using SolidCP1.4.2 and Windows2019 Datacenter for creating VPS. General area is not working properly after I created Windows2016/2012R2 VPS. It means that I can not manage(Reboot/shutdown/reset) the VPS created in Windows2019DC. But Windows2019 VPS is OK. Please see the screenshot at  http://prntscr.com/lqcc7b

But 3 of them are working well in Windows2016 Datacenter with SolidCP1.4.2.

Is there any good suggestion? Thank you in advance!

13 Replies
Posts: 110
(@berkut)
Estimable Member
Joined: 7 years ago

Please show event logs from Server 2019 and from Website side.

Thanks.

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Posts: 6
Topic starter
(@brucedbm)
Active Member
Joined: 6 years ago

Please see logs below:

[12/3/2018 7:02:55 PM] ERROR: 'Microsoft Hyper-V 2012 R2' GetVirtualMachine
System.Management.Automation.GetValueInvocationException: Exception getting "PrimaryOperationalStatus": "The object contained a value in property 'OperationalStatus' that is not valid." ---> Microsoft.Virtualization.Client.Management.InvalidWmiValueException: The object contained a value in property 'OperationalStatus' that is not valid.
at Microsoft.Virtualization.Client.Management.VMIntegrationComponentStatusUtilities.ConvertOperationalStatus(UInt16[] operationalStatusValues)
at Microsoft.HyperV.PowerShell.VMIntegrationComponent.get_OperationalStatus()
at Microsoft.HyperV.PowerShell.VMIntegrationComponent.get_PrimaryOperationalStatus()
--- End of inner exception stack trace ---
at System.Management.Automation.Adapter.BasePropertyGet(PSProperty property)
at System.Management.Automation.PSProperty.get_Value()
at SolidCP.Providers.Virtualization.VirtualMachineHelper.GetVMHeartBeatStatus(PowerShellManager powerShell, String name)
at SolidCP.Providers.Virtualization.HyperV2012R2.GetVirtualMachineInternal(String vmId, Boolean extendedInfo)
at SolidCP.Server.VirtualizationServer2012.GetVirtualMachine(String vmId)

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Posts: 110
(@berkut)
Estimable Member
Joined: 7 years ago

Well, at this moment I don't have test lab with the Windows Server 2019, so I can't check this.

But it looks like in Windows Server 2019 Microsoft change something with returning value in the VMIntegrationService, so probably at this moment SolidCP doesn't support HyperV2019.

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Posts: 110
(@berkut)
Estimable Member
Joined: 7 years ago

Can you use this command on the server which have problem with SolidCP and show output?

in PowerShell:

Get-VMIntegrationService -VMName "name of server" -Name "HeartBeat" | Select *

replace "name of server" to your server with 2012R2, 2016 and 2019 OS

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