Well, with that event message i would defenitly first try and disable protection, then see if it works, if not you can always re-enable it again.
I understand that it would be odd as everyone else works fine (which might be explained due to specific lenght, or name in the soap call for this one user which the AV doesn't like), atleast one thing is for sure: with that event msg it's blocking something (which appears to be SolidCP related) which might be causing issues.
Hello again
i did stopped protection for a minute and retried, unfortunately it is the exact same error. Since i have no access to code to try trace it down myself i am really stuck without any help from your end...
Also a piece of info that may help.
Just noticed that if you got to an existing list and Add/remove a user you will get an error, but it will actually add/remove it as shown in ECP
System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'ADD_DISTR_LIST_MEMBER' task on 'aaron.j@xxx.uk.com' EXCHANGE ---> System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.DirectoryServices.DirectoryServicesCOMException: A constraint violation occurred. at System.DirectoryServices.DirectoryEntry.CommitChanges() at SolidCP.Providers.HostedSolution.Exchange2016.FixShowInAddressBook(Runspace runSpace, String accountName, String[] addressLists, Boolean HideFromAddressList) at SolidCP.Providers.HostedSolution.Exchange2016.SetDistributionListGeneralSettingsInternal(String accountName, String displayName, Boolean hideFromAddressBook, String managedBy, String[] memberAccounts, String notes, String[] addressLists) at SolidCP.Server.ExchangeServer.SetDistributionListGeneralSettings(String accountName, String displayName, Boolean hideFromAddressBook, String managedBy, String[] members, String notes, String[] addressLists) --- End of inner exception stack trace --- at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.EnterpriseServer.ExchangeServerController.AddDistributionListMember(Int32 itemId, String distributionListName, Int32 memberId) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.ExchangeServerController.AddDistributionListMember(Int32 itemId, String distributionListName, Int32 memberId) at SolidCP.EnterpriseServer.esExchangeServer.AddDistributionListMember(Int32 itemId, String distributionListName, Int32 memberId) --- End of inner exception stack trace ---
Is the code crashing at SolidCP.Providers.HostedSolution.Exchange2016.FixShowInAddressBook ?
And is still the same code as in line 4052 of
?
I just noticed that on that domain the user "domain name" Public Folder Mailbox is not present in the users. Can that also be relevant?