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Error Creating Mailbox - SolidCP - Exchange 2013

sadiq.mohammed · 2016-05-12T17:49:50Z

Hello, We just installed SolidCP in our production environment by refering the documents & videos from SolidCP website. We believe the installation has been successful. We are able to successfully create Users, delete users, reset password even create Public Folders. However when we create Mailbox we get the following errors. We created 2 customers, 2 domains & 2 plans. I have attached the image of both the plans and the Global Mailbox policy for each plan. However i have screenshots for both the plans Error in Plan 1 Specified storage quotas exceed maximum values assigned at the host level Error in Plan 2 Error creating mailbox. See audit log for more details. System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'CREATE_MAILBOX' task on 'A B' EXCHANGE ---> System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Connecting to remote server ibtcloud-mail failed with the following error message : Access is denied. For more information, see the about_Remote_Troubleshooting Help topic. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.Exchange.ExchangeServer.CreateMailEnableUser(String upn, String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain, ExchangeAccountType accountType, String mailboxDatabase, String offlineAddressBook, String addressBookPolicy, String accountName, Boolean enablePOP, Boolean enableIMAP, Boolean enableOWA, Boolean enableMAPI, Boolean enableActiveSync, Int64 issueWarningKB, Int64 prohibitSendKB, Int64 prohibitSendReceiveKB, Int32 keepDeletedItemsDays, Int32 maxRecipients, Int32 maxSendMessageSizeKB, Int32 maxReceiveMessageSizeKB, Boolean hideFromAddressBook, Boolean isConsumer, Boolean enabledLitigationHold, Int64 recoverabelItemsSpace, Int64 recoverabelItemsWarning) at SolidCP.EnterpriseServer.ExchangeServerController.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.ExchangeServerController.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) at SolidCP.EnterpriseServer.esExchangeServer.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) --- End of inner exception stack trace --- Your response is appreciated. Thanks & Regards SM

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Last Post by Marco Tiggelaar 9 years ago

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Posts: 16

sadiq.mohammed

Topic starter

May 19, 2016 3:51 pm

(@sadiq-mohammed)

Active Member

Joined: 9 years ago

Marco,

As per your comment it should be a problem ?

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Marco Tiggelaar

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(@m-tiggelaar)

Joined: 10 years ago

Noble Member

Posts: 2008

May 19, 2016 3:53 pm

Reply to

sadiq.mohammed

no, certificate validation will be ignored so even when it errors it will not be bothered by it.

The url needs to be https and he local servers internal fqdn

Posts: 16

sadiq.mohammed

Topic starter

May 19, 2016 3:58 pm

(@sadiq-mohammed)

Active Member

Joined: 9 years ago

Hi Marco,

We are ready for remote session.

Please share your Skype ID so we can initiate this further if you are available for support.

Regards,

1 Reply

Marco Tiggelaar

Admin

(@m-tiggelaar)

Joined: 10 years ago

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Posts: 2008

May 19, 2016 3:59 pm

Reply to

sadiq.mohammed

Alright,
just finishing up lunch but i will be available afterwards.

My skype id is: Key4ce

Posts: 16

sadiq.mohammed

Topic starter

May 19, 2016 4:23 pm

(@sadiq-mohammed)

Active Member

Joined: 9 years ago

Marco,

Request sent on Skype.

my Skype is sadiq.ibt

Regards

Posts: 16

sadiq.mohammed

Topic starter

May 20, 2016 10:54 pm

(@sadiq-mohammed)

Active Member

Joined: 9 years ago

Marco,

Thanks for your help on remote session.

The issue was resolved by changing the binding to all unassigned in IIS for Exchange back End.

Regards

Posts: 62

mourikis

Aug 01, 2016 2:58 am

(@mourikis)

Trusted Member

Joined: 9 years ago

What was the solution to that problem?

I am facing the same problem

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