Error creating orga...
 
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Error creating organization

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Posts: 2
Topic starter
(@ahmedsamir)
New Member
Joined: 7 years ago

Dears,

I have the below error while create organization

SolidCP 1.3.0

Exchange 2013 V15.0 ‎(Build 1263.5)‎

i see that the ou created under the root OU then it's deleted automatically , then i face this error

 

Error creating organization. See audit log for more details.

System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'CREATE_ORG' task on 'nn1.xxxx.org' ORGANIZATION ---> System.Exception: Error executing 'CREATE_ORG' task on 'OU=ert6,OU=Sharedhosting2,OU=Hosting,DC=xxxx,DC=local' ORGANIZATION ---> System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Execution result is empty Parameter name: result at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.Exchange.ExchangeServer.CreateOrganizationRootPublicFolder(String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain) at SolidCP.EnterpriseServer.ExchangeServerController.CreateOrganizationRootPublicFolder(Int32 itemId) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.ExchangeServerController.CreateOrganizationRootPublicFolder(Int32 itemId) at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName) --- End of inner exception stack trace ---

3 Replies
Posts: 1995
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Hello,

the issue looks like you do not have a Primary hierarchy for your Public folders

You will need to create one in Exchange that should resolve the issue.

Do note if a primary hierarchy existed before (the first PF mailbox you created) and later got deleted you will need to reset the Primary hierarchy via ADSI (there's quite a few manuals around for that).

Regards,

Marco

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Posts: 2
Topic starter
(@ahmedsamir)
New Member
Joined: 7 years ago

Thx Marco,

i don not have a puplic folder i;m not plan to use it, do i have to create a one ?

Reply
Posts: 1995
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

It's required in order to properly Segregate your users.

As each mailbox has a default public folder value our segregation makes sure it's set to a public folder only assigned to their organization.

Because of this it's required to have a Primary hierarchy and it will create a readable first level public folder per organization, and places all actual public folders (usable ones) below that first level one.

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