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Error creating organizations

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Posts: 41
Topic starter
(@ignacio-pardofujitsu-es)
Eminent Member
Joined: 6 years ago

Hi

I've been testing the panel but now, when I try to create a client, in order to import the data from my active directory, I receive an error when I try to create the organization.

I've seen this behavior happens when I try to create an organization that already exist in Exchange Organization

My target is migrate my WebPanelControl to SolidCP

I've also seen that I dont understand why, when I try to creat the organization for one current client in the webpanel control, the system had remove de domain from the accepted domain. I don't understand why. I've seen this in an event in the SolidCP event viewer

I've also seen that when I try to create an organization that currently exist it show this error

Maybe I have to follo other procedure to crete in SolidCP organization that currently exist in Exchange

If I create a Client from zero, the system allow me to create the organization, import users, contacts, distribution groups, etc

I realy apreciate your help

16 Replies
Posts: 41
Topic starter
(@ignacio-pardofujitsu-es)
Eminent Member
Joined: 6 years ago

image1

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Posts: 41
Topic starter
(@ignacio-pardofujitsu-es)
Eminent Member
Joined: 6 years ago

events

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Posts: 1967
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Hello,

Are your errors specifically with existing organizations your trying to import? or are your errors also with creating a new hosted org?

As it's important to verify everything works 100% before trying to import.

When you do import existing resources there's a manual in our manuals section on how to do it, most important thing is to use a different organization ID, domain exists error should not cause any issues. (there's quite a few errors in event log that usually can be ignored).

Regards,

Marco

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Posts: 41
Topic starter
(@ignacio-pardofujitsu-es)
Eminent Member
Joined: 6 years ago

I have organizations created in our old webpanel sychroniced with Exchange 2016.

When I try to create a new organization with a domain that exist in our current infraestructure (for example mydomain.es) the system show me the error I sent to you. This behaviour doesn't happen with new domains

I also saw, solidcp deleted an autoritative domain from my infraestructure when I tried to create a new organization. I don't understand why

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