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Error creating user : There is no such object on the server.

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Topic starter
(@alexandre)
New Member
Joined: 4 years ago

Hello,

We have a problem to create a user mailbox in an existing organization (it's not the first user and we didn't had this problem before).
When we try to create it in SolidCP the error message is :

-1

On the Exchange server, we have this error :

[6/1/2020 1:48:17 PM] ERROR: HostedSolution
System.DirectoryServices.DirectoryServicesCOMException (0x80072030): There is no such object on the server.

at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_NativeObject()
at System.DirectoryServices.DirectoryEntry.Invoke(String methodName, Object[] args)
at SolidCP.Providers.HostedSolution.ActiveDirectoryUtils.AddObjectToGroup(String objectPath, String groupPath)
at SolidCP.Providers.HostedSolution.OrganizationProvider.CreateUserInternal(String organizationId, String loginName, String displayName, String upn, String password, Boolean enabled)

The user was firstly create in the AD then deleted to create it in SolidCP.

Do you have an idea ?

Thank you.
Best regards,

Alexandre

1 Reply
Posts: 1967
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Hello,

If it was deleted, have you made sure it's also removed from security groups? and no deleted objects remain behind?

Normally such issue i would expect to see when the creation of the user failed, you can look up SolidCP Server logs on the Hosted Organization provider server for further details on what exactly is failing.

Regards,

Marco

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