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Error while creating Hosted Organization

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Posts: 14
Topic starter
(@benallenpro)
Active Member
Joined: 6 years ago

Hi,

We are getting below error while creating the hosted organization. It seems that somehow primary public folder mailbox got deleted. I have created the new one with the help of article but issue still persist. There are already existing secondary public folder mailboxes.

System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'CREATE_ORG' task on 'asiftestdomain.com' ORGANIZATION ---> System.Exception: Error executing 'CREATE_ORG' task on 'OU=456123,OU=Customers,DC=callz,DC=us' ORGANIZATION ---> System.Exception: Error executing 'CREATE_ORG' task on 'OU=456123,OU=Customers,DC=callz,DC=us' ORGANIZATION ---> System.Exception: Error executing 'CREATE_ORG' task on 'OU=456123,OU=Customers,DC=callz,DC=us' ORGANIZATION ---> System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Execution result does not contain any object at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.Exchange.ExchangeServer.ExtendToExchangeOrganization(String organizationId, String securityGroup, Boolean IsConsumer) at SolidCP.EnterpriseServer.ExchangeServerController.ExtendToExchangeOrganization(Organization& org) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.ExchangeServerController.ExtendToExchangeOrganization(Organization& org) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.ExchangeServerController.ExtendToExchangeOrganization(Organization& org) at SolidCP.EnterpriseServer.ExchangeServerController.CreateOrganizationRootPublicFolder(Int32 itemId) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.ExchangeServerController.CreateOrganizationRootPublicFolder(Int32 itemId) at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName) at SolidCP.EnterpriseServer.esOrganizations.CreateOrganization(Int32 packageId, String organizationID, String organizationName, String domainName) --- End of inner exception stack trace ---

14 Replies
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

When a primary public folder hierarchy is deleted you are generally required to re-create all secondaries aswell.

You can run the pffix after all has been removed and a new primary hierarchy is inplace: http://installer.solidcp.com/Files/stable/Tools/PFFix.zip

It will guarantee everything in relation to PF is working correct again and all mailboxes in your environment are nicely segregated to their public folder root.

If you still receive an error after the public folders has been fixed i would double check exchange management log and AD logs for further information as to where exactly it errors.

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Posts: 14
Topic starter
(@benallenpro)
Active Member
Joined: 6 years ago

Hi Marco,

Thanks for your reply. I have deleted all the secondary public folder mailboxes on Exchange. However, I am not sure where i have to run this script. As I have solidCP installed on AD server and agent solidCP server on Exchange.

Do I need to run it on AD server where SolidCP enterprise and Portal is installed or I have to run it on Exchange management shell?

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Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

I normally run it on exchange management shell.

Just make sure you edit the top values of the script to match your environment.

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Posts: 14
Topic starter
(@benallenpro)
Active Member
Joined: 6 years ago

Hi Marko,

Thanks for your quick response. I have OU with Name Customers and all Customers OU are under it.  I am not sure how i need to edit these below values.

In the below value Mail2012, refer to OU on which I have to apply script. So I have 80 OUs under Root OU Customer then I have to apply one by one.

$MailOU = "OU=Mail2012,OU=Customers,DC=mail4ce,DC=com"
$MailOU2= "abc.com/Customers/Mail2012"
$RootDomain = "Abc.com"

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