Hi,
Currently am using SCP 1.1.2 and its ok for the most part, few glitches/bugs here and there,
- a hosting package would never suspend when the client is over due on payment on WHMCS, it cant even suspend in WHMCS so i have to manually suspend the package in WHMCS and manually again in SCP !...
error: "TerminateAccount Fault: (Code: 0, Message: User Administrator does not exist - Cannot terminate account for unknown user, Service ID: 339)
Last Attempt: 5 hours ago"
However, WHMCS is able to provision a hosting space in SCP automatically for 99% new orders, unless the client specifies a Duplicate username !...
- Another problem is that the client sometimes fails to login to SCP when clicking the one button login in his client area in SCP as it takes him to SCP page asking for his credentials which should not happen !...
- Finally i am thinking of reformatting the Entire serer and re configuring the disk partitions etc... I will also take a full backup and restore it when the server is back online, but i need to know if my clients' SCP access wont be affected by this or will it ??...
Thanks for such an outstanding effort !!...
All the best,
Hello,
For your first issue it would appear that whmcs doesn't know the username?
The error you mention is only triggered if username is empty:
$user = $scp->getUserByUsername($username);
if (empty($user))
{
throw new Exception("User {$username} does not exist - Cannot terminate account for unknown user");
}
I would try to download the latest SolidCP and latest SolidCP whmcs module to fix this issue (as it looks like an issue in the soap call).
The login issue i only mainly seen if the user has changed the credentials via SolidCP or otherwise, WHMCS basically has the user credentials stored, it's not live updated or similar.
For reconfiguring partitions: make sure that services such as web, ftp, etc have full space paths defined.
So if they change you will need to update all database related vars.
Further more if you re-do partitions also make sure you harden them properly (by removing users group and applying file admin prives etc).
Regards,
Marco
