Hello
as below screenshot , i enable Hosting Space Summary Letter
but in the Hosting Space Summary Information as below screenshot , it says "Your reseller has not setup Hosting Space Summary Letter"
and no email was received by customer when click on set bottom. although it says mail send successful .
what is the problem?
Hello,
I see the summary letter is setup under serveradmin
Is the account your trying to send summary letter of below a Reseller account?
As Resellers have their own Mail templates.
Regards,
Marco
no
user i get screenshot , is not under any re seller , otherwise i just have no reseller in system yet.
Hello,
Can you confirm that the html and text body for the summer letter is filled in?
Regards,
Trevor
Hello and thanks
yes there fields are filled
