Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Dec 6, 2023
Topics: 4 / Replies: 1450
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RE: Not adding\saving Hosted organization\Hosted Exchange

Hello, I dont fully follow which page you are getting an error. There is a Exchange config guide at/p> Regards, Trevor

2 weeks ago
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RE: Installation

Please reattach the log file. Also ensure you have SQL 2019 or higher installed.

9 months ago
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RE: Is the Web App Gallery Dead?

@kingj2000 It looks like our forum system removed the links. Would you be able to open a ticket under Contact at the top of the page and i will verify...

10 months ago
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RE: Upgrade problems

HI, The config file is normally removed when trying to do a upgrade via the installer. I have uploaded a copy of the config file toyou will need t...

10 months ago
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RE: Some users don't appear on solidcp, but on the exchange server they do

Hey, Most likely if they dont show in SolidCP its either they was created outside the panel or there was an error when creating them. Do you kno...

10 months ago
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RE: Upgrade problems

Hey, You will need to rerun the powershell script on the servers to make sure they are all upgraded. There is an option which will do all the se...

10 months ago
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RE: Upgrade problems

Hello, Did you use the powershell script (found at ) to do the upgrade? Do it via the installer is not supported due to web.config change...

10 months ago
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RE: Project Updates

@maoxiong At the current moment there wont be any new SmarterMail features but it will support the new API (This required rewriting the whole module)....

11 months ago
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RE: solidCP API

Hello, To use the API you need access to the enterprise server. You will find asmx files which are the API calls. For example to manage So...

11 months ago
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RE: Can't Create Organization

Hello, For setup of the AD inside SolidCP we recommend to install SolidCP Server with a AD account which has Domain Admin rights. Under Se...

12 months ago
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RE: Error logged in Event viewer related to LogParser

Hello, Can you confirm the file does exist and if stats are being collected for other days? Regards, Trevor

12 months ago
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RE: RDS Server Page Error Loading

Hello, You should check your RDS server for any errors in the windows eventlog however from the error it looks like there could be an issue betwe...

1 year ago
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RE: Database failure on automatic update script

Hello, Currently the script does expect the person who is running it has permissions via Windows login to the SQL server. Is there a reason you l...

1 year ago
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RE: new employees welcome email

Hello, If you have a reseller account you can do this from clicking Mail Templates (Bottom Right) once you login and go to your Account Home. ...

2 years ago
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RE: SolidCP accounts - MFA

Hello, Currently this is not possible due to how the frontend and backend talk to each other however we are trying to find a solution. Regar...

2 years ago
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