Trevor Robinson
Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Nov 27, 2022
Topics: 0 / Replies: 1444
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RE: RDS Server Page Error Loading

Hello, You should check your RDS server for any errors in the windows eventlog however from the error it looks like there could be an issue betwe...

5 months ago
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RE: Database failure on automatic update script

Hello, Currently the script does expect the person who is running it has permissions via Windows login to the SQL server. Is there a reason you l...

5 months ago
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RE: new employees welcome email

Hello, If you have a reseller account you can do this from clicking Mail Templates (Bottom Right) once you login and go to your Account Home. ...

7 months ago
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RE: SolidCP accounts - MFA

Hello, Currently this is not possible due to how the frontend and backend talk to each other however we are trying to find a solution. Regar...

7 months ago
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RE: 504 Gateway Time-out

Hello, Are you running the web server via a reverse proxy? The error suggests that may have timed out. Regards, Trevor

7 months ago
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RE: Setting Server Password

Hello, Can you check the installer log file to see if a error is logged? Generally it would be a issue as the user was not deleted. Regards,...

7 months ago
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RE: WHMCS and configurable options names not displaying.

Hello, Would you be able to add this to the github code as either a pull request or bug report? Regards, Trevor

7 months ago
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RE: Moving from exchange 2010 to 2016

Hello, You are correct you just need to change the Provider version and set the URL to the new server. Addionally ensure to rename the server in ...

7 months ago
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RE: Windows Server 2022

Hello, These have been pushed to the master repo and awaiting the next release. Currently no date is set. Regards, Trevor

7 months ago
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RE: ssl cert from letsencrypt, can it be auto installed

Hello, It is not possible at the moment to auto create a SSL certificate for a user on space creation. Regards, Trevor

7 months ago
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RE: 2 Factor Authentication

Hello, Currently it is not possible due to how the frontend and backend talk to each other. Regards, Trevor

7 months ago
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RE: SMTP Server Settings

Hello, If the SMTP is configued in Configuration -> System Settings -> SMTP server it should work fine. Do note as Marco said you need...

7 months ago
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RE: New version

Hello, At the current moment there are no details on a new version to be released. Once we have details we will post here and our social media. ...

7 months ago
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RE: new employees welcome email

Hello, Can you not use the Exchange Mailbox Setup Letter for this? Regards, Trevor

9 months ago
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RE: Can't Create Exchange Mailbox All of The Sudden

Hey, Did you get this resolved? I would advise loading the eventlog on the effected server and under Application -> SolidCP seeing if it log...

9 months ago
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