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Issue while creating FTP User

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Posts: 1
Topic starter
(@hwtech)
New Member
Joined: 5 years ago

getting following error while trying to create FTP account.

Stack Trace:
System.Net.WebException: The operation has timed out
at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
at Microsoft.Web.Services3.WebServicesClientProtocol.GetResponse(WebRequest request, IAsyncResult result)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.esFtpServers.AddFtpAccount(FtpAccount item)
at SolidCP.Portal.FtpAccountEditAccount.SaveItem()

The FTP account was created even if get the above message and able to login with newly created FTP details.

Kindly help us.

Thanks,

1 Reply
Posts: 1967
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Hello,

A time out usually means it takes too long to create / execute on the server and get a response.

Does your system(s) have enough resources so it responds relatively fast? and have you configured SolidCP Server with the application pool always running / no time out as per our guides? (this should speed up the whole thing a little).

Optionally you could increase the time out value, but i normally prefer to address the actual issue rather then bypassing it with increased timeout values.

Regards,

Marco

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