I can create a new customer and hosting spaces without issue. The issue is the new email addresses cannot receive emails from outside the server. The new domain can email each other. The other domains on the server can send and receive email to this domain. But anything from outside, Hotmail, gmail etc fail with:
Remote Server returned ‘550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient not found by SMTP address lookup’
Have you verified the mx records (public) are pointing to the right servers?
That sounds weird, as exchange doesn’t got a different internal or external smtp list.
Do you use any filter?
Other things that might cause this would be multiple AD servers where they aren’t in sync.
I facing the same issue while installing the new exchange server 2016 on windows server 2016. no incoming email for the mailbox created using SolidCP. if i manually use ECP to create new email account, the email able to received.
i tried both CU12 and CU11 also same problem. May i know what is the CU version that tested working with SolidCP ?
Remote Server returned ‘< #5.1.10 smtp;550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient not found by SMTP address lookup>’
Scp is tested with all versions from RTM to every single CU (including CU12).
You can check the SMTP addresses added to the account in ECP or AD objects which should be pretty much the same created via ECP or SolidCP..
Thanks for prompt reply. below is my SolidCP version
- SolidCP Server Version:
- SolidCP Server Filepath:
C:\SolidCP\Server asp.net v4.5\
cu12 i tried fresh install twice, and cu11 fresh install twice. now i am trying cu10
i did issue command for get-mailbox xxx |fl , and use notepad++ to compare both, it doesn’t make a lot of different. is that front end hub transport need any parameter to lookup certain parameter ?
SMTP address is correct without typo.
Do you use any specific Exchange setup? (as 2016 and above is pretty much all in 1 not compared to the diff roles of previous versions), Deployments we normally use is a 2x Exchange with DAG and 1x witness (non- AD DC’s)
Infront of that you can have filters/ etc to your preference ofcourse.
My deployment is single exchange without DAG
i do have vlsc iso on cu12. after failed to receive email i tried to download from below url
Well, if ECP addition works but SCP doesn’t the easiest way is to check Active Directory Atributes and compare.
In general i am really not aware of anything other then SMTP Address that is required for this, but as your having mixed results it might be worth holding a working and a broken one side by side and check the difference.
Alternatively i would also try telnet to send mail (first locally, then within the network, then from outside) to see the differences on returns.
i found the solution, it is due to missing user right to let the frontend transport and hubtransport to read the mailbox/account created by SolidCP.
after add the security rights to the account/mailbox email able to receive.
Read web Information = Allow
Read Public Information = Allow
Read General Information = Allow
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