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Problem to create a Mailbox

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Posts: 1
Topic starter
(@rafaelppaulucci)
New Member
Joined: 8 years ago

Hi guys,

im having a problem to create a Mailbox after migrate of WebSitePanel to SolidCP.
I can create a user without problems (and i can see this user at aduc), but when i try to create the mailbox for this user, this message occurs:

System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'CREATE_MAILBOX' task on 'Teste Pos' EXCHANGE ---> System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.ArgumentException: Execution result is empty Parameter name: result at SolidCP.Providers.HostedSolution.Exchange2013.GetResultObjectIdentity(Collection`1 result) at SolidCP.Providers.HostedSolution.Exchange2013.AddPublicFolder(Runspace runSpace, String name, String path, String mailbox) at SolidCP.Providers.HostedSolution.Exchange2013.CheckOrganizationRootFolder(Runspace runSpace, String folder, String user, String orgCanonicalName, String organizationId) at SolidCP.Providers.HostedSolution.Exchange2013.CreateMailEnableUserInternal(String upn, String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain, ExchangeAccountType accountType, String mailboxDatabase, String offlineAddressBook, String addressBookPolicy, String accountName, Boolean enablePOP, Boolean enableIMAP, Boolean enableOWA, Boolean enableMAPI, Boolean enableActiveSync, Int64 issueWarningKB, Int64 prohibitSendKB, Int64 prohibitSendReceiveKB, Int32 keepDeletedItemsDays, Int32 maxRecipients, Int32 maxSendMessageSizeKB, Int32 maxReceiveMessageSizeKB, Boolean hideFromAddressBook, Boolean IsConsumer, Boolean enabledLitigationHold, Int64 recoverabelItemsSpace, Int64 recoverabelItemsWarning) at SolidCP.Server.ExchangeServer.CreateMailEnableUser(String upn, String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain, ExchangeAccountType accountType, String mailboxDatabase, String offlineAddressBook, String addressBookPolicy, String accountName, Boolean enablePOP, Boolean enableIMAP, Boolean enableOWA, Boolean enableMAPI, Boolean enableActiveSync, Int64 issueWarningKB, Int64 prohibitSendKB, Int64 prohibitSendReceiveKB, Int32 keepDeletedItemsDays, Int32 maxRecipients, Int32 maxSendMessageSizeKB, Int32 maxReceiveMessageSizeKB, Boolean hideFromAddressBook, Boolean isConsumer, Boolean enabledLitigationHold, Int64 recoverabelItemsSpace, Int64 recoverabelItemsWarning) --- End of inner exception stack trace --- at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.Exchange.ExchangeServer.CreateMailEnableUser(String upn, String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain, ExchangeAccountType accountType, String mailboxDatabase, String offlineAddressBook, String addressBookPolicy, String accountName, Boolean enablePOP, Boolean enableIMAP, Boolean enableOWA, Boolean enableMAPI, Boolean enableActiveSync, Int64 issueWarningKB, Int64 prohibitSendKB, Int64 prohibitSendReceiveKB, Int32 keepDeletedItemsDays, Int32 maxRecipients, Int32 maxSendMessageSizeKB, Int32 maxReceiveMessageSizeKB, Boolean hideFromAddressBook, Boolean isConsumer, Boolean enabledLitigationHold, Int64 recoverabelItemsSpace, Int64 recoverabelItemsWarning) at SolidCP.EnterpriseServer.ExchangeServerController.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.ExchangeServerController.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) at SolidCP.EnterpriseServer.esExchangeServer.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) --- End of inner exception stack trace ---

If i try to create a New Organization with a New hosting plan this message are displayed too:

System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'CREATE_ORG' task on 'teste3.com' ORGANIZATION ---> System.Exception: Error executing 'CREATE_ORG' task on 'OU=teste3.com,OU=Exchange2013,DC=exchange,DC=domain,DC=com' ORGANIZATION ---> System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.ArgumentException: Execution result is empty Parameter name: result at SolidCP.Providers.HostedSolution.Exchange2013.GetResultObjectIdentity(Collection`1 result) at SolidCP.Providers.HostedSolution.Exchange2013.AddPublicFolder(Runspace runSpace, String name, String path, String mailbox) at SolidCP.Providers.HostedSolution.Exchange2013.CheckOrganizationRootFolder(Runspace runSpace, String folder, String user, String orgCanonicalName, String organizationId) at SolidCP.Providers.HostedSolution.Exchange2013.CreateOrganizationRootPublicFolder(String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain) at SolidCP.Server.ExchangeServer.CreateOrganizationRootPublicFolder(String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain) --- End of inner exception stack trace --- at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.Exchange.ExchangeServer.CreateOrganizationRootPublicFolder(String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain) at SolidCP.EnterpriseServer.ExchangeServerController.CreateOrganizationRootPublicFolder(Int32 itemId) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.ExchangeServerController.CreateOrganizationRootPublicFolder(Int32 itemId) at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName) at SolidCP.EnterpriseServer.esOrganizations.CreateOrganization(Int32 packageId, String organizationID, String organizationName, String domainName) --- End of inner exception stack trace -

 

how i can solve this? Any idea?

I really appreciate any help!

Regards.

1 Reply
Posts: 1995
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Hello,

Unfortunately the errors don't exactly show what the issue is. It does however indicate that the problem is with the Hosted Exchange aspect of things.

Could you check if you find more information in the Event viewer on the exchange CAS server SolidCP Server is running on? (application log or similar)

Regards,

Marco

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