Hi,
i use the lates SolidCP on a windows server 2016 and smartermail 16.x.
but I have some problem. It seems that the SolidCP and smartermail doesn’t talk with each other. Because when I try to add a mail account everything seems to be good, no error codes. But the new mail account doesn’t appear in SolidCP or in smartermail. So it will never be created. When I used smartermail 8 it works fine.
When I add the mail server in SolidCP I choosed smartermail 10x-. Because I couldn’t find smartermail 16 in the drop down menu.
Can somebody help me with this? What can the problem be?
Hello,
The issue you have described usually happens when you have not correctly configured SmarterMail Provider in your SolidCP > Configuration > Servers
Pay close attention to the service URL as it should be possible to opened by your server's local browser.
For example if you have set the service URL as "localhost/services" and in your IIS binding there isn't configuration for "localhost" on SmarterMail website the issue you described will happen.
There are two things you can do:
1- add "localhost" or similar addresses you used in SmaterMail provider in IIS website dedicated to SmarterMail
2- Use the binding you have set up in IIS website dedicated to SmarterMail which usually is "[you_ip]:9998/services" in SmarterMail provider
Please note that I have assumed that you use correct admin password of SmarterMail and installed it correctly on your server. Otherwise you should check them first.
